Quote:
Originally Posted by Citroënbender
Has anyone here tested Shannon’s on their “Emergency repairs” allowance? As in, performed repairs to restore safety or roadworthiness immediately following a claimable event.
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A guy I know did this and there was a lot of argy bargy.
The Car was a Mini that was parallel parked at night.
He drove a short distance, check engine light and alarms etc came on, Pulled over and called BMW assistance the guy turned up and diagnosed the car had lost it's coolant.
The Car was towed to the dealer and next day the dealer called him and told him the car had been in a minor accident. From what they could see they seem they think a vehicle with a towbar and no tow ball had reversed into his car and the tongue of the tow bar had gone through the grill and punctured the radiator and done other damage.
He was emailed a lot of pictures and a quote to get the car roadworthy.
He authorised the dealer to fix the car as he needed the car for work and had the car back the following day. I saw pictures of the front and you could hardly see any damage.
When he tried to claim the mechanical repairs is when the argy bargy happened as Shannon's only allow a certain hourly rate for mechanical repairs and the dealer charges about double that rate.