Rust repairs out of warranty

[ebv8]

I have a 2003 BA GT and i removed the rear wing to get the car buffed
the centre bolts holes are almost rusted out and its spreading to the rest of the boot
the rust started at the bolt holes drilled by FPV for the centre post of the wing
The smash repairer looking after the buffing told me to contact Ford
I did and they said take it to a local dealer for inspection
now are they going to tell me to f.off?
i want it fixed but my smash repairer said it will cost over $500 to fix and seeing that its not wear and tear, damage or caused by me and its obviously from factory do you think i have a leg to stand on?

[Trump]

It's a fifteen year old car, they will politely tell you to go away.

[paulie]

Knowing ford they will probably tell you bye bye.....

I had my car just 9months out of warranty and less than 10k on the clock and they told me where to go....

[Windsor220]

Originally Posted by paulie

Knowing ford they will probably tell you bye bye.....

I had my car just 9months out of warranty and less than 10k on the clock and they told me where to go....

Anyone will. Unless its a part to be replaced and you just missed the warranty period by weeks they may do a good will request to cover labour. Once its out of warranty its your problem.

[Ford17]

If anything, I'd be thankful the issue is isolated to a panel which can be easily removed and replaced.

$500 is not an awful lot to spend on a car, to get it back into tip-top shape.

[paulie]

Time of service Australian rights etc etc blah blah blah.

A vehicle is expected to last longer than 10,000kms....

Unfortunately ford disagreee

[Dr Terry]

Originally Posted by paulie

Time of service Australian rights etc etc blah blah blah.

A vehicle is expected to last longer than 10,000kms....

Unfortunately ford disagreee

It's not the 10,000 km which is the issue here, it's the 13 year age of the vehicle.

I'm with the others, $1,000 is not a big spend on the car that you treasure. I know owners of cars (especially Euro-trash) who spend this type of money (& a lot more) on regular servicing.

Dr Terry

It's probably not a bad idea to replace the bolts with stainless ones.

[paulie]

Originally Posted by Dr Terry

It's not the 10,000 km which is the issue here, it's the 13 year age of the vehicle.

I'm with the others, $1,000 is not a big spend on the car that you treasure. I know owners of cars (especially Euro-trash) who spend this type of money (& a lot more) on regular servicing.

Dr Terry

It's probably not a bad idea to replace the bolts with stainless ones.

My car isnt 13yo
It was 9 months out of warranty. .....
Ford australia are usless. All under the thumb of the US and its just a $$ figure to them.

Their loss. Wont be buying another new ford. (Bought 3 in last 5yrs or so)

So as i said. If they refused a warranty claim less than 12months out of warranty, i doubt they will cover one 10+years out of warranty.

[BradEL]

Perhaps a good condition bootlid that hasn't had a spoiler, (the XR6/8s often seem to rust on bootlid under the spoiler too) would be best to fit and get painted up for your car. Whatever you decide to do you should rustproof the new or repaired bootlid and the rest of the car while your at it to help prevent similar issues in the future.

[Vesper Martini]

Originally Posted by paulie

My car isnt 13yo
It was 9 months out of warranty. .....
Ford australia are usless. All under the thumb of the US and its just a $$ figure to them.

Their loss. Wont be buying another new ford. (Bought 3 in last 5yrs or so)

So as i said. If they refused a warranty claim less than 12months out of warranty, i doubt they will cover one 10+years out of warranty.

Didn't you buy a 2nd hand car already out of warranty?
If you bought 3 "new" cars in the last 5 years wouldn't they have been in warranty

I cant see how this is Fords Fault. Any auto manufacturer would have the same stance.

[Vesper Martini]

Originally Posted by paulie

It was 9 months out of warranty. .....
Ford australia are usless. All under the thumb of the US and its just a $$ figure to them.

Their loss. Wont be buying another new ford. (Bought 3 in last 5yrs or so)

I don't care about you personal info & didn't ask for it.
But You make strong statements like above but cant back it up with facts, did the same when having a go at Jeeps on another thread.

Yet you provide no examples... so unless you can, as far as I'm concerned it didn't happen.

[CyberWasp]

Back in the day my Ford Dealer told me my Diff Bushes needed replacing the 1st service after the warranty had run out on my BA and that was not under warranty then.

[ebv8]

I know they resprayed shockwave coloured car because the paint fell off

[Trump]

Originally Posted by ebv8

I know they resprayed shockwave coloured car because the paint fell off

For a while, Ford were respraying Shockwave-painted vehicles beyond the five year panel perforation warranty. However that campaign has long since expired.

[bangm001]

I wouldnt trust ford to fix it properly anyway.

[Vesper Martini]

Normally getting a bumper respray costs a grand, so $500 is pretty cheap.
Id be replacing the whole boot lid with a cancer free one though.
so over $500 would be more like $1500

[Nikked]

Have you owned the car from new?

[Tassie f100]

Probably get a secondhand bootlid for $100 and fit the spoiler to it

[cro142]

For a 13 year old car I don't think you would have any hope of a claim.

Any way, even if Ford fixed it, it would be a cheap job - you are better off getting it fixed by a reliable repairer yourself.

[FoxtrotGolfXray 5.0]

My first question to you, ebv8, is do you get the car serviced at Ford?

Whilst it may not make much of a difference given the age of the car in this case, Ford certainly look after the customers that get their cars serviced at a Ford dealer better than those who don't.

If you rang the Ford CRC to get the answer of "take it to a dealer" then at least there is still a light at the end of the tunnel for you pursuing that route.

As for taking it to the dealer, sure you risk having them tell you to go away, but if the dealer is not far away from you, what do you have to lose by trying? The worst they can say is go away and you'd be in the same position you'd be in by not going to them.

Good luck.

[blackf6]

Buckley's mate. Pay to get it fixed.

[ebv8]

i thought i'd ask
its just a boot lid anyway
I have just spent $1650 on it in the last 3 weeks
first hail excess
then excess because someone hit me when i was getting a quote for the hail
then full buff and opticoat

still have the wheels to refurbish and rear window tint before i'm happy again

not bad though as i have not really spent anything major on it since buying it, maybe because i barely drive it

[blackf6]

I spend a motsa on my old GT. The rust returned. Cut my losses.

[Nikked]

9 months out off warranty is out of warranty, and ford aren't a charity.

[DJM83]

Originally Posted by Nikked

9 months out off warranty is out of warranty, and ford aren't a charity.

Usually agree, but my mate had the heater core replaced in his Focus ST 4 or 5 months out of warranty, not a cheap job by any means. Most likely and isolated case but still.

[FoxtrotGolfXray 5.0]

Originally Posted by DJM83

Usually agree, but my mate had the heater core replaced in his Focus ST 4 or 5 months out of warranty, not a cheap job by any means. Most likely and isolated case but still.

As per my earlier post, I personally have experienced Ford coming to the party on a warranty claim on my BA XR8 when it was something like 6 to 12 months out of the warranty period.

I remember them (ie the CRC) asking if I regularly had my car serviced at a Ford dealer, which I did. Once they verified this they offered to pay half the costs for the fix. The problem I had was that the 6 stacker shat itself, which was a well-known issue in that model.

So it does happen.

[DJM83]

Originally Posted by psychobimbo

As per my earlier post, I personally have experienced Ford coming to the party on a warranty claim on my BA XR8 when it was something like 6 to 12 months out of the warranty period.

I remember them (ie the CRC) asking if I regularly had my car serviced at a Ford dealer, which I did. Once they verified this they offered to pay half the costs for the fix. The problem I had was that the 6 stacker shat itself, which was a well-known issue in that model.

So it does happen.

Also my mums toyota rukus had door locking failures, car was a fair way out of warranty, they fixed the lot.

[GTMOND]

If it's in warranty I would expect repairs, but 9 months or 10 years out of warranty it's all yours.
I don't think apple or Samsung would replace a battery, or the likes ,if a few months out of warranty.
Sh.t the way I see some people treat there cars, I'm not suprised it's a battle to get some things fixed under warranty.

[Lane351]

Strange post 14 yr car and you expect warranty

[TheInterceptor]

Its absolutley within spec. Thats the top answer for all Ford warranty claims.
Even if the car was 2 months old, the warranty is not worth the paper is comes on.

Be thankfull the rust isnt in the sills!! (yet)