Ecosport Transmission Fault

lilykam · 24-03-2018, 07:33 PM

Had already written this in a different section. Not really sure how all this works, so thought I'd be better off copying it to The Pub
I bought a new 2017 Ecosport Trend 7 weeks ago for which I paid cash, plus nearly $2K for extras. My last car being a 2004 model, I really didn't know anything about the shuddering problem and figured it was a thing new cars did. (Being an over 60 female blonde didn't help.) A few friends had told me it sounded like a problem with the anti-braking system. Nearly 2 weeks ago I rang Ford Australia and after explaining to the gentleman about the shuddering most times I stopped and the occasional refusing to move when trying to start off, he said it was definitely a dual clutch problem. Booked the car into Ford and when I picked it up they said they had to relearn the TCM (Transmission Control Module). That same evening the car shuddered 4 times. Rang Ford, they said the car needed to get used to my style of driving, to which I replied 'What a load of rot'. the next day I pulled up at the lights and bells went off, saying 'Warning'. looked at the little screen and it said 'Transmission hot, do not drive for 5 minutes'. Pulled over and rang Ford. Told them my granddaughter was in the car crying, wanting to get out and walk, thinking the car was going to blow up. The car is back in at Ford and fortunately they gave me a loan car but Ford Australia tells me my car doesn't have a Powershift Transmission. Seriously wish I could just get my money back and go and buy a whole different brand of car. Am glad I read all the letters on here as the ACCC will definitely be hearing about this.

**Fordman1** · 24-03-2018, 07:37 PM

Good luck

Tonz · 24-03-2018, 08:37 PM

(Being an over 60 female blonde didn't help.

I dont think so, you write to intelligently for a start, and you seem to know what your talking about.

mike_nofx · 24-03-2018, 08:52 PM

Quote:

Originally Posted by Tonz

(Being an over 60 female blonde didn't help.

I dont think so, you write to intelligently for a start, and you seem to know what your talking about.

Hehe yes well... a person who doesn’t know the difference between “to” and “too”, and “your” and “you’re” probably is poor judge of intelligently written (paragraph free) text.

kazawaki · 26-03-2018, 11:53 PM

Quote:

Originally Posted by mike_nofx

Hehe yes well... a person who doesn’t know the difference between “to” and “too”, and “your” and “you’re” probably is poor judge of intelligently written (paragraph free) text.

That's a great helpful comment NOT

Tonz · 24-03-2018, 08:54 PM

I use spell cheque

Mercury Bullet · 26-03-2018, 03:25 PM

Had a new ranger xlt the other day and it was shuddering at take off too.

Felt terrible. Are both these using 6hp21 transmissions?

**Fordman1** · 26-03-2018, 05:33 PM

The 2017 Ecosport doesn’t have DCT ...

Good luck.

GTLEGEND · 27-03-2018, 03:03 PM

Quote:

Originally Posted by Fordman1

The 2017 Ecosport doesn’t have DCT ...

Good luck.

Yes it does, its the MY18 BL Ecosport which does not have a DCT and a traditional torque convertor 6 speed trans. Although the BK Ecosport should have the updated clutch from 2017 on.

GTLEGEND · 27-03-2018, 06:48 PM

To further clarify, if it has the 1.5 Duratec, it will have the DCT (even the 17 builds), if it has the 1.5 Dragon engine or 1.0L Fox engine which both came out in vehicles built from 11/9/17 it will have the 6F15 6 Speed Auto (conventional).

kazawaki · 26-03-2018, 11:56 PM

Quote:

Originally Posted by lilykam

Had already written this in a different section. Not really sure how all this works, so thought I'd be better off copying it to The Pub
I bought a new 2017 Ecosport Trend 7 weeks ago for which I paid cash, plus nearly $2K for extras. My last car being a 2004 model, I really didn't know anything about the shuddering problem and figured it was a thing new cars did. (Being an over 60 female blonde didn't help.) A few friends had told me it sounded like a problem with the anti-braking system. Nearly 2 weeks ago I rang Ford Australia and after explaining to the gentleman about the shuddering most times I stopped and the occasional refusing to move when trying to start off, he said it was definitely a dual clutch problem. Booked the car into Ford and when I picked it up they said they had to relearn the TCM (Transmission Control Module). That same evening the car shuddered 4 times. Rang Ford, they said the car needed to get used to my style of driving, to which I replied 'What a load of rot'. the next day I pulled up at the lights and bells went off, saying 'Warning'. looked at the little screen and it said 'Transmission hot, do not drive for 5 minutes'. Pulled over and rang Ford. Told them my granddaughter was in the car crying, wanting to get out and walk, thinking the car was going to blow up. The car is back in at Ford and fortunately they gave me a loan car but Ford Australia tells me my car doesn't have a Powershift Transmission. Seriously wish I could just get my money back and go and buy a whole different brand of car. Am glad I read all the letters on here as the ACCC will definitely be hearing about this.

Don't let them run u around make sure you write every detail down,ford has a reputation for doing as little as possible if they can get away with it.
Good luck they lost me as a customer after my last purchase after having only fords for the last 50 years.

lilykam · 27-03-2018, 10:29 AM

Again, had posted yesterday in a different forum. Think I've worked this out, will stick to The Pub in fututre. - Update on the shudders on the Ecosport Trend. Picked my car up today, Ford tells me there's nothing wrong with it. They told me that when they hooked the car up to the computer, it showed that nothing had happened prior to them having it. Had to take the guy for a test drive, lucky for me there was one small shudder. Car booked back in again on Wednesday. They're going to connect the car to the computer and drive it at the same time to see what it says. Going to advise them when they drive it to take it for a longer, faster drive, to see if the 'Transmission Hot' warning comes up. Fingers crossed. To the people answering my post, thank you.

Vesper Martini · 27-03-2018, 10:56 AM

Your car shouldn't have the duel clutch trans. so it should have a conventional auto transmission

Does the problem happen on the flat as it sounds like the hill launch assist.
I'm wondering if repeated use of this causes the trans to get hot..

lilykam · 27-03-2018, 02:43 PM

My apologies about going on about the same thing but this car business is driving me nuts.
Ever since i picked the car up yesterday, it reeks of petrol. Went back into Ford and I started the car and showed him where it's coming through the air vents. he said he doesn't know and will look at it tomorrow. I'm getting real angry about this.