Shifty Insurance companies

[pauljh74]

I got a message on my mobile to ring QBE with a phone number and a reference number. So the next day I rang them up wondering what it was all about as I don't have any business with them. They said it was about an accident I had in November - which had happened. I was involved in an incident where I had to stop quickly as the traffic stream had stopped suddenly. I came to a full stop, the guy behind me also managed to pull up and I edged forward that little bit more to give him maximum space. Then a couple of seconds later, I got hit by that car. It was due to the 3rd car not being able to stop and hitting the car behind that was then pushed into me. I have an EL Falcon, the guy behind had an AU - both with ABS - the 3rd car was a 98 Laser - probably without ABS and in this situation it would have been close at best. But he locked up and hit hard enough to set the Laser's airbag off. In January my car was repaired at the expense of the at fault party's insurer.

QBE's client was the guy in the middle - their client immediately used their own insurer to get their company car back on the road quickly. So QBE went to recoup their costs from the at fault party's insurer - who told QBE that I was the at fault party and to speak to me. A bit hard to prove since they paid my claim! So I recounted the events to the person at QBE and they'll be giving the other insurer another call soon I'm sure.

I can't imagine how they could possibly have in their records that I am the at fault party. I can only assume they are merely trying their best to avoid paying out this last part of the claim. If I could only manage to find the details ie claim number. I'd fire an e-mail off to them and blast them for their actions. I think I turfed it out as my car is fixed and I considered the matter closed. I'd be reluctant to consider this company for insurance now.