Outage this afternoon

[russellw]

Good evening

Some of you will be aware that we had an extended outage this afternoon between 1.25 and 6.50 p.m.

The cause of this was a rogue apache process that could not be stopped which we discovered when trying to restart the service after a minor configuration change. Unfortunately the symptroms looked like something else and some of the things we thought were happening actually weren't (like our attempts to reboot the server for example).

The end result was that once we actually did get it rebooted it is up fine. Another lesson in the vagaries of Linux.

Our apologies for the down time but we'll know more next time.

Cheers
Russ