Issues with Ford Dealer after recent purchase.

[jixel 78]

Its a shame that the dealer is punished. Who else in autosales land will give you any more than you have? I mean honestly, will Jack Spratts Used Cars give you any of the things you have complained about? Will they bend over backwards to encompass all the blemishes you have outlined? Fit genuine accessories? Offer the service outlines you specified? Dealerships are a varied breed. Mostly, they have an underlying commonality. They are generally forced by association to the manufacturer to provide the most comprehensive parts, service and customer satisfaction they can.Their technicians have ALOT more comprehensive training than the majority of stand alone workshops\sellers.The underlying cynicism they recieve is due to negative feed back stemming from forums and competing buisinesses such as these.Not every dealer has a team of robots always willing to sweep aside the continual`My car is under warranty, and it isnt what I expected it to be and I`m the customer so I`m always right, so fix it` People are people. Cars are benign objects. They get damaged.They are driven to within an inch of their design. They get sold from one owner to the next. Enjoy your car. Look after it, and it will look after you. The Focus diesel is a beaut car. A good choice mate.Take some satisfaction from that.