Another Ford Dealership doing what they do best...

[Windsor342ci]

Hi guys,

Reading a thread below about the focus with the loose nuts got me thinking about my bosses problem.

Last week his XR50 which he picked up about 4 months ago brand new, 5,000kms racked up so far had the engine light appear. According to him the idle seems fine and everything else to, once he got it to the dealership they done the dianogstics and found a problem with cylinder 2. They called him later that day and asked him what fuel does he use, he is super keen on BP Ultimate and has only used that.

More to the point, 2 days later they fixed the problem by cleaning it as it had carbon build up according to them and said it will cost him $400. He was is oar and questioned if they are serious considering how new the car was. Once he showed his inital shock they saod dont worry about it, they'll chase it up, the car is ready to be picked up.

My concern is, had my boss been less confrontational (more like me) and gone with the flow the. He probably would of got jacked. And overall he didnt really put up a protest as such, just questioned it and they dropped it like that. So with that being said, how many suckers out there like me who are more reluctant to question the "experts" have paid for something we never really needed to???