Holden fixes service price

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Holden fixes service price
By Craig DuffHerald Sun04 April 2012EmailPrint+-
Shayna Welsh said yesterday the company had been looking at the program for some time.
New Commodore, Cruze and Barina owners will pay $185 to service their cars under GM Holden's fixed price servicing scheme.
The carmaker has launched the program for its passenger car fleet as it joins the move to capped scheduled service pricing to keep customers loyal and returning to dealerships rather than try discount third-party servicing.

Holden is a relative latecomer to the party - Ford, Toyota and Nissan are among the carmakers already using capped servicing - and corporate communications spokeswoman Shayna Welsh said yesterday the company had been looking at the program for some time.
Unlike some rival programs, the Holden capped price deal applies only to new vehicles sold after Sunday, April 1. Rival brand Ford offers capped servicing for vehicles up to 6 years old or with 105,000km on the odometer.
Holden's director of customer service and retention, Narelle Stack, says the three year/60,000km program will give buyers certainty on their servicing costs.
"We've been listening to customer feedback and there's a growing demand for upfront service pricing. Customers well us servicing costs are a key factor influencing their purchase decision," she says.
The $185 cost applies to all petrol-powered Holden cars. Diesel and LPG-powered owners are hit with extra costs to match the extra complexity of their engines. LPG variants of the Commodore are $265, while diesel costs range from $335 for the Cruze to $395 for the Colorado.
My comment..Ford will have to reduce the price of their capped price servicing....