Car dealership has damaged my paint.

[Hell Cat]

I took my 12month old black Citroen van into the dealer to get some warranty work done on it late last week. (Keep blowing headlight bulbs & the window regulator came loose in the door & was rattling)

The person working on it must not have seen the screws on the door card to remove it because you can see where they originally tried levering the door card with a screw driver, it has damaged the door card & scratched the door pretty bad, it's only noticeable when you lean down to look. They managed to round out the torques key screws also.

They washed it (I didnt ask them too) & have ruined the paint, there is swirls/ light scratches all over the car & two big scratches on the back doors.

I picked it up after hours so I couldn't speak to them in person. I called them this weekend & have told them I'm bringing it in this Monday to show them what they've done & that I want them to sort it out/pay to get it properly polished out.

I'm pretty sure they just used a rag & plain water, its so rough.
I only wash the car every 3-4weeks but when I wash it I use two buckets, microfiber spongues & McGuires soap.



Has this happened to any of you? Did they agree to fix it?
Any advice.