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| The Pub For General Automotive Related Talk |
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29-06-2016, 06:33 PM
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Regular Member
Join Date: Feb 2012
Posts: 65
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Hi all,
I was lucky today picking up my brand new Ford Falcon FGX ute today. I was a little taken back by the amount of pressure the sales person put on me regarding my response I will give for the survey I will be sent to complete. It was almost like he was trying to guilt trip me in giving favourable responses for my sales experience by saying he won't receive his sales commission unless he gets 100% positive feedback. I am not sure if the survey is a Ford Australia thing or just my dealer. What is everybody thoughts as there was a couple of things during my sales experience that was annoying but wasn't the sales guys fault only the dealerships general manager fault. Has anybody else experienced this pressure to give positive feedback on their new car purchase? |
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Ford Sales - new car after sales survey
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