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The Bar For non Automotive Related Chat |
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09-11-2006, 05:54 PM | #1 | ||
hmm eyebrows
Join Date: Jan 2005
Location: Lower Hunter Valley, NSW
Posts: 2,393
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Just wanting to know if anyone here is suffering slow ADSL since late October on AAPT in particular. I called AAPT to see what the drama was and they of course told me nothing was wrong. I see Optus customers have been suffering the same problem too. Anyone here having the same experience with AAPT at all?
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XE 4.9 Falcon S & XA 4.9 Fairmont hardtop |
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09-11-2006, 06:30 PM | #2 | |||
BOSS Pilot
Join Date: Sep 2005
Location: on the loud pedal! Brisbane
Posts: 6,020
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Im with AAPT 512 connection and havent had any problems at all
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09-11-2006, 06:31 PM | #3 | ||
FF.Com.Au Hardcore
Join Date: Feb 2005
Posts: 1,042
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I'd suggest calling AAPT. Being an ISP Tech Support myself these things are pretty easily fixed
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09-11-2006, 06:33 PM | #4 | ||
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Join Date: Dec 2004
Location: Bundoora
Posts: 7,199
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Sometimes you can ring the ISP up and ask for the address to test the modem, it tests the speed and connection to see if it is that. You will have to tell them the model and brand if they do
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09-11-2006, 09:14 PM | #5 | ||
hmm eyebrows
Join Date: Jan 2005
Location: Lower Hunter Valley, NSW
Posts: 2,393
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They got me to download a dummy file and I told them the speed it was downloading. They said it was fine for 512 speed. However, my browsers on both the desktop and laptop time out over and over when loading up webpages. It never did this before. I have every type of scanner on both PCs, trojan, virus, span and spyware, but it affects both PCs and not one in particular which I figured would be a ISP thing.
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XE 4.9 Falcon S & XA 4.9 Fairmont hardtop |
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09-11-2006, 09:18 PM | #6 | ||
Guest
Posts: n/a
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What browsers you using? Give Opera and Firefox a go if you haven't already
Try this as well if you haven't already: Clear out old cached files, then reduce the space for cache to about 10mb. In internet explorer, Tools > Options Delete the Files (inc offline content) then click settings next to it. Reduce space to 10mb That normally fixes up relo's computers. See how that goes... |
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09-11-2006, 09:20 PM | #7 | ||
Regular Member
Join Date: Aug 2006
Location: Toowoomba, QLD
Posts: 131
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I'm on the AAPT 512k plan and its been fine. There was a day or two about 2 weeks ago where it was going quite slow though.
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09-11-2006, 09:55 PM | #8 | ||
hmm eyebrows
Join Date: Jan 2005
Location: Lower Hunter Valley, NSW
Posts: 2,393
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AAPT told me to clear the cache, and it didn't seem to make any difference in my application and I use firefox as well so it isn't browser specific. I've just reset my modem and it went through the setup CD again and now it seems all is fine so it has me beat what was wrong?
Thanks for the help guys
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XE 4.9 Falcon S & XA 4.9 Fairmont hardtop |
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09-11-2006, 11:39 PM | #9 | ||
FF.Com.Au Hardcore
Join Date: Feb 2005
Posts: 1,042
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If the setup CD touches your computers networking settings in any way, chances are your network settings just needed a reset. Here at my ISP, we don't tell guys to "re-install drivers" there are some actual commands you can run :P
In any case, good to see you sorted it out. I notice u said you reset your modem. Resetting the modem and computer are the first two things I make sure the caller has done |
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09-11-2006, 11:48 PM | #10 | ||
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Join Date: Dec 2004
Location: Bundoora
Posts: 7,199
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Last week I lost connected to the internet, it ended up being some error somthing to do with the latest Norton antivirus turning windows update on or changing some of the modem settings. I had to reset my modem too, plus re-enter some passwords and it worked fine
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