Geez! I hate that!

[Citroënbender]

Drove the mostly-reassembled Commodore up to the workshop yesterday afternoon to do the brake test for its pink slip.

Second-hand radiator has a fine, hidden crack in the bottom tank. Not enough to cause overheating issues on a 36km round trip but enough to maintain a steady drip under normal operation.

[.:4:.]

I was in a supermarket today, it was quite busy so the checkout lines were rather long. That part of things is fine. What was annoying and i consider quite inconsiderate, in 2 of the lines for the registers were people with their phones on loudspeaker having loud conversations.

[five 7]

Originally Posted by .:4:.

I was in a supermarket today, it was quite busy so the checkout lines were rather long. That part of things is fine. What was annoying and i consider quite inconsiderate, in 2 of the lines for the registers were people with their phones on loudspeaker having loud conversations.

Play some annoying music on your phone, fight fire with fire.

[roKWiz]

Originally Posted by five 7

Play some annoying music on your phone, fight fire with fire.

or start talking really loudly over them, done it ourselves.

[DFB FGXR6]

Originally Posted by .:4:.

I was in a supermarket today, it was quite busy so the checkout lines were rather long. That part of things is fine. What was annoying and i consider quite inconsiderate, in 2 of the lines for the registers were people with their phones on loudspeaker having loud conversations.

A very frustrating situation, and I say that as a customer and a retailer.

As a customer, its like, why is this conversation so important that everyone needs to hear it?

As a retailer, I can't believe the shear rudeness that people think is acceptable when it comes to phones. Stopping me mid-sentence to answer a phone call, leaving me the just stand there and wait for the phone call to be over is out of line. If I don't wait for the phone call to be over, I'm not giving good customer service. Nine times out of ten, there is no apology, they just pick up the phone and cut you off like a pleb. And yet, if I did the same, I would be flamed by the customer and then the boss.

[DFB FGXR6]

Entitled, difficult customers who think that being an *** is acceptable because "the customer is always right" mentality. Yesterday, it was a constant stream of Karen's who behaved like entitled spoilt brats.

One woman approached me and asked, with a straight face, "do you know anything about plants?" (Cue, the husband cringing!)

Me - No darl, I have just worked here for 20 years................is what I should have said.

Me (for real) - How can I help?

Karen - "I have some Pink Pixie's that are dying, do you know what they are?"

Me - Escallonia?

Karen - "Oh, so you do know them, good, well I keep losing them in a random manner, what is happening".

Me - Not good, where did you leave them last...................is what I should have said.

Me (for real) - It's most likely either a soil pH problem, inconsistent watering or some sort of insect infestation, it's hard to diagnose without a picture or sample. If you can, bring in a sample of soil and the plant itself and we can investigate further, at no charge.

Karen - We are from out of town, but thanks for the advise.

Me - Ok, so you came in here, insulted me in a matter of fact way, and then asked for free advice with no intention of buying anything........................is what I should have said.

Me (for real) - no problem, have a nice day.

[roKWiz]

Originally Posted by DFB FGXR6

A very frustrating situation, and I say that as a customer and a retailer.

As a customer, its like, why is this conversation so important that everyone needs to hear it?

As a retailer, I can't believe the shear rudeness that people think is acceptable when it comes to phones. Stopping me mid-sentence to answer a phone call, leaving me the just stand there and wait for the phone call to be over is out of line. If I don't wait for the phone call to be over, I'm not giving good customer service. Nine times out of ten, there is no apology, they just pick up the phone and cut you off like a pleb. And yet, if I did the same, I would be flamed by the customer and then the boss.

I would have just walked off.
Mind you some spare parts places (usually Repco) love to answer the phone and just leave you standing there.

[kevino]

Originally Posted by roKWiz

I would have just walked off.
Mind you some spare parts places (usually Repco) love to answer the phone and just leave you standing there.

Oh yeah
Repco
Stand there a can of tyre shine in your hand offering a ten dollar note and yeah they answer the phone to usually a timewaster

[GasoLane]

Originally Posted by DFB FGXR6

As a retailer, I can't believe the shear rudeness that people think is acceptable when it comes to phones. Stopping me mid-sentence to answer a phone call, leaving me the just stand there and wait for the phone call to be over is out of line. If I don't wait for the phone call to be over, I'm not giving good customer service. Nine times out of ten, there is no apology, they just pick up the phone and cut you off like a pleb. And yet, if I did the same, I would be flamed by the customer and then the boss.

My local Chemist has this sign...feel free to copy and post it at your place

[roKWiz]

Originally Posted by GasoLane

My local Chemist has this sign...feel free to copy and post it at your place

The old chippie at Heatherbrae (wonder if the trawler is still there) had a similar sign only theirs was outright rude.

[danzvtil]

Originally Posted by DFB FGXR6

Entitled, difficult customers who think that being an *** is acceptable because "the customer is always right" mentality. Yesterday, it was a constant stream of Karen's who behaved like entitled spoilt brats.

One woman approached me and asked, with a straight face, "do you know anything about plants?" (Cue, the husband cringing!)

Me - No darl, I have just worked here for 20 years................is what I should have said.

Me (for real) - How can I help?

Karen - "I have some Pink Pixie's that are dying, do you know what they are?"

Me - Escallonia?

Karen - "Oh, so you do know them, good, well I keep losing them in a random manner, what is happening".

Me - Not good, where did you leave them last...................is what I should have said.

Me (for real) - It's most likely either a soil pH problem, inconsistent watering or some sort of insect infestation, it's hard to diagnose without a picture or sample. If you can, bring in a sample of soil and the plant itself and we can investigate further, at no charge.

Karen - We are from out of town, but thanks for the advise.

Me - Ok, so you came in here, insulted me in a matter of fact way, and then asked for free advice with no intention of buying anything........................is what I should have said.

Me (for real) - no problem, have a nice day.

I think this type of customer is as bad as the ditherer. I was in a country bakery, it’s lunch time, there’s a line up. A Karen with a husband and 2 kids is next in line obviously living their best lives. They get to the front and she’s “ So, what’s good??”. She spends eternity deciding what to order, waits for it to be bagged up, taken to the checkout, then gives the next item. Walk BACK to the oven, bag it up, return to the check out, then turns to spawn number 2, “ Now what do you want Sebastian???”. Spawn is as indecisive as his mother.
This lack of courtesy should be punishable by death.

[Citroënbender]

To my shame, there is a broad streak of that in my family. I’m the one who might be losing their marbles at alarming speed, but they still trump me with time wasted before either choices are made or inevitable conclusions reached. It’s like - to use a café as example - I’ll look forward to enjoying good food while others look forward to daydreaming over the menu.

[FoxtrotGolfXray 5.0]

Originally Posted by DFB FGXR6

A very frustrating situation, and I say that as a customer and a retailer.

As a customer, its like, why is this conversation so important that everyone needs to hear it?

As a retailer, I can't believe the shear rudeness that people think is acceptable when it comes to phones. Stopping me mid-sentence to answer a phone call, leaving me the just stand there and wait for the phone call to be over is out of line. If I don't wait for the phone call to be over, I'm not giving good customer service. Nine times out of ten, there is no apology, they just pick up the phone and cut you off like a pleb. And yet, if I did the same, I would be flamed by the customer and then the boss.

My mum used to manage a cafe that was located in the local shopping centre. Part of their setup was the precooked food sitting ready for consumption in the brain Marie, so you could imagine the number of people that stopped to order something whilst they were in their phone.

When they tried to order, mum would just tell them that when ordering their food was their number one priority, she would treat them as her number one customer and walk away.

Imagine the shock when these people would go to the cafe owners to complain about mum's lack of customer service and the owner would just say "I agree with her! " Priceless!

[Citroënbender]

I spotted something potentially useful to me on Fleabay, a used car part.

Sent the seller a polite message after recent skirmishes with the Baltic gypsies “You’ve got to pay €70 more freight now or we cancel your order”… Did they still have the piece, as per pictures and description?

No reply, but the mongrels put the part’s price up 95%!

[Tonz]

so if you used PayPal for payment, lodge a claim either them.
give as much info as you can including copies or emails etc and you shouldn't have a problem.
if PayPal thinks you are genuine they send a please explain to the seller, if the seller takes offence it goes into arbitration. If the seller does not reply you will get a refund.
we got one for a piece of machinery $2.5K

[Citroënbender]

I hadn’t proceeded with the purchase at the point of inquiry.

This one was local (Sydney) but I’m a bit gun-shy of wreckers after two out of three recent panels were far more scratched than indicated (both by pictures and inventory label) and a used radiator cracked.

I’m disappointed to not have received any communications. Do they think I’ll just put down several hundred dollars on a maybe? I don’t do gambling, I just wanted to know if I was wasting my time trying to buy it. Which in a roundabout way, I was.

[roKWiz]

Originally Posted by Citroënbender

I hadn’t proceeded with the purchase at the point of inquiry.

This one was local (Sydney) but I’m a bit gun-shy of wreckers after two out of three recent panels were far more scratched than indicated (both by pictures and inventory label) and a used radiator cracked.

I’m disappointed to not have received any communications. Do they think I’ll just put down several hundred dollars on a maybe? I don’t do gambling, I just wanted to know if I was wasting my time trying to buy it. Which in a roundabout way, I was.

Bit much being local and doing that.

[Citroënbender]

I don’t consider myself as having 90 minutes spare in the middle of a dry, sunny, stretch to run around for a “maybe”. I group my errands and try to travel efficiently. Just like I don’t expect someone to attend a site and quote in reasonable detail for nothing.

It would have been polite of the seller to thank me for raising their awareness of something they’d apparently underpriced.

[.:4:.]

I was a bit dissapointed about the lack of entertainment from the bike L plate course i completed today. I heard great things about this course.
My brothers mates 16 year old daughter got her bike L's a couple months back and whilst she passed with flying colours had some fun storys about the prac part. Stuff like people forgetting to put the stand down when getting off the bike and dropping it, coming to a stop and forgetting to put a foot down and going down with the bike, stuff like that.
I saw none of that. All the persons in my group had some form of experience riding petrol powered motor horses and a cb125e is hard to call a petrol powered motor horse, but we all breezed through this course. There was 2 classes running and the other instructor did a lot of yelling at the other group, but still nope, none of those persons dropped a bike either.
The 4 guys and myself in the group i was in got our certificates of competence.

[Citroënbender]

Are you going to be a postie?

[.:4:.]

Originally Posted by Citroënbender

Are you going to be a postie?

Nah. Main reason i did the course was to get my brother off my back. He has been on me for years as his hobby is riding.
At the start of the 1st day the instructor asked the basic questions to guage people a little bit. One bloke had been riding for a while unlicenced so decided to get one. Next bloke had his Ls but lost them speeding. Next bloke failed the manual licence course (how is that possible) so was doing the fruit booter licence because he was wanting a job as an uber delivery rider as his bmw 650 convertible (yes an expensive car) used too much fuel for uber deliveries. Next bloke rode trail bikes and to ride in national parks you need a licence, and me, well, just for something to do really, ridden dirtbikes as a teenager but that was 20 years ago.
The instructor was good. At the very start he said he has to teach out of the handbook and doesnt 100% agree with it but has to teach it. So, also there was no class clown. Yeah even with the teacher we joked about stuff here and there but nothing to slow the course up. One thing the instructor did have something to say about which im sure is common sense. For safety gear all his course handbook says is a helmet that meets the Australian standard. So technically you can ride starkers but aslong as the helmets up to scratch, its fine. But the instructor was one do drill in proper safety gear. I agree, im sure a lot of people know someone who has come off a bike and has been better off with full kit on as opposed to the other bloke wearing a singlet and shorts.

[Citroënbender]

Is anyone else getting spammed by “Biigga”? It seems to be a payday lending strategy applied to small business.

I can’t work out why I would be on a list of theirs - never applied for any business loans with anyone.

[jaydee]

Originally Posted by Citroënbender

Is anyone else getting spammed by “Biigga”? It seems to be a payday lending strategy applied to small business.

I can’t work out why I would be on a list of theirs - never applied for any business loans with anyone.

No, but I keep getting calls in Chinese from a Sydney number.

[roKWiz]

Originally Posted by jaydee

No, but I keep getting calls in Chinese from a Sydney number.

Was that you ? Sorry, I've been practicing.

[mad2]

Originally Posted by roKWiz

Was that you ? Sorry, I've been practicing.

i have all your numbers . . . . .

[DFB FGXR6]

I'm not sure when "reaction" video's became a thing, but most of them are by people who know absolutely nothing about what they are "reacting" too.

If you are going sit in front of camera to talk about something, at least do some research about it before press record and start talking cr.p.

[danzvtil]

Did this dufus try to drop start it as well?

Typical mouth breather behaviour, you can see it about to happen a mile off with the inevitable “Awwww NOEEEEE! It broke!” *acts surprised* Dumb@ss.

[DFB FGXR6]

Originally Posted by danzvtil

Did this dufus try to drop start it as well?

Typical mouth breather behaviour, you can see it about to happen a mile off with the inevitable “Awwww NOEEEEE! It broke!” *acts surprised* Dumb@ss.

I don't want to call him a dumb *** because he is a very nice person and tries hard to please. While he can drive to work and care for himself, he is somewhat mentally challenged. Previous employers and an ex-wife have shamefully taken advantage of him.

The biggest hurdle is when changes are made to his routine or when presented with new or different tasks. Yesterday, he was doing the same thing with the pressure washer, despite being shown how to do it, and told not to run it without the water turned on.

So, it's just frustrating that despite being shown yesterday, he didn't take any of it in. The end result is a $500 lack of comprehension.

[.:4:.]

Had an apprentice like that sorta. Nicest guy in the universe but he was to put it politely, a dope. The boss took him on as a favour to his uncle who was my boss's mate. At the end of his 4 years this guy was still failing 1st year subjects at tafe. He had no fear of failure.
Anyhow, back to busting equipment. The boss was cracking a mad **** at the projects guys because every couple weeks they'd kill drills. With a crew of say 6 on 1 site, when the new drill dies, pack mentality, no one owns up to it. So what the boss did in an attempt to stop breakage and get some accountability was to buy every project monkey their own drill so that if they break their drill its their fault. Well, that did not work.
So even though i was a service guy, the boss took me out to lunch and asked me if i had any ideas why these guys are so hard on drills. I told him exactly why, its purely how the person running the job runs the job and a few other factors. So i was asked to explain how i run jobs and i did, my drill at that point was 11 years old.
A few days later i went for smoko with the projects boys who were annoyed as they had a meeting getting told off and how to run sites better etc. So my way but the boss didnt tell them he spoke to me. They were annoyed because the way the did stuff was the way they had always done stuff.
A few weeks later my old drill wore out, so i called the boss to ask for a new set of brushes as that was the issue. The following saturday it was all hands on deck doing a mains changeover and to make an example of me, the boss infront of everyone asks how old my dead drill was. I said 11 and asked if he got me brushes for it? Nope, he got me a top of the line makita drill and impact kit. I wasnt complaining at all, sweet bit of kit. But the child in everyone else came out. Why did i get a good drill just because my old one broke, they break drills all the time? No, my old drill wore out, breakage is different.

[MITCHAY]

I always pay for taking a day off. I have been going around in circles for years with this particular team and have offered solutions.

But we have a 3rd party involved now who were kicking it along and when I came back on Tuesday they finally accepted my solution which I sent 3 weeks ago....

I have worked on the technical solution this week so now I can **** them off soon with all the data to prove it