Welcome to the Australian Ford Forums forum.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and inserts advertising. By joining our free community you will have access to post topics, communicate privately with other members, respond to polls, upload content and access many other special features without post based advertising banners. Registration is simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.

Please Note: All new registrations go through a manual approval queue to keep spammers out. This is checked twice each day so there will be a delay before your registration is activated.

Go Back   Australian Ford Forums > General Topics > The Pub
Reload this Page Ford - very very lousy service
Register FAQ Calendar

The Pub For General Automotive Related Talk

Reply
Page 2 of 2 1 2
 
Thread Tools Display Modes
Old 23-05-2018, 09:54 PM   #31
stig_3754
Regular Member
 
Join Date: Jul 2014
Location: Bundoora VIC
Posts: 246
Default Re: Ford - very very lousy service
Quote:
Originally Posted by kazawaki View Post
I see a few here bagging her for contacting customer service,well your 500ks away from a dealer so what do u do call batman ?????. Secondly what is that department called again ???? yep ford CUSTOMER service
I believe people are bagging the OP because it appears that they used the website and an online form/email to contact Customer Service, when it's pretty clear that a phone call to either Customer Service or the nearest dealer (using the pic on post 11 for example) would've been a much quicker way to get a response in this situation.
__________________
Current Rides:
HIS - 2018 PDe Hyundai i30 N 6M - Performance Blue
HERS - 2020 MR Mitsubishi Triton GLX-R 6M - Red

Past Rides:
1997 EL Ford Fairmont 4A - Navy Blue
2006 BK Mazda 3 SP23 5A - Carbon Grey
2010 LV Ford Focus XR5 Turbo 6M - Frozen White
2013 LW Ford Focus ST 6M - Panther Black
stig_3754 is offline   Reply With Quote Multi-Quote with this Post
2 users like this post:
Old 23-05-2018, 10:16 PM   #32
Smoke Pursuit
FF.Com.Au Hardcore
 
Join Date: Dec 2004
Posts: 22,922
Valued Contributor: For members whose non technical contributions are worthy of recognition. - Issue reason: DASH/bfiipursuit has been alot of help over the years I have frequented this forum, lots of thoughtful and informed posts, very much a valued contributor. 
Default Re: Ford - very very lousy service
Isn’t there a list of dealers in the owners manual ?
__________________
2022 RAM Laramie 5.7
2023.50 Ranger Wildtrak 3.0 V6 Premium Pack
2024 Everest Sport 3.0 V6 Touring Pack
2024.50 Mustang Darkhorse 6M Blue Ember + Appearance pack ETA Jan 25.
Smoke Pursuit is offline   Reply With Quote Multi-Quote with this Post
Old 23-05-2018, 10:23 PM   #33
pottery beige
FF.Com.Au Hardcore
 
Join Date: Jun 2009
Posts: 18,988
Default Re: Ford - very very lousy service
Quote:
Originally Posted by marty351 View Post
Not the trannys fault?
jeffrey?
pottery beige is offline   Reply With Quote Multi-Quote with this Post
2 users like this post:
Old 23-05-2018, 10:55 PM   #34
Bill M
FF.Com.Au Hardcore
 
Bill M's Avatar
 
Join Date: Mar 2005
Posts: 1,227
Default Re: Ford - very very lousy service
Nope, you have a website that says customer service then that is what one can reasonably expect in 2018 so I agree it is substandard. But unfortunately this is nothing new from Ford Aus.
__________________
AUII XR6 VCT ute
20 years and still going strong!
Bill M is offline   Reply With Quote Multi-Quote with this Post
Old 24-05-2018, 07:08 AM   #35
Sabantien
FF.Com.Au Hardcore
 
Join Date: Dec 2014
Posts: 924
Default Re: Ford - very very lousy service
The OP has done nothing plenty of members haven't done before, have a vent about the awful service from Ford. 'They all do that', right?

Admittedly I probably wouldn't bother signing up to a forum just to do that.
Sabantien is offline   Reply With Quote Multi-Quote with this Post
2 users like this post:
Old 24-05-2018, 01:30 PM   #36
Vesper Martini
FF.Com.Au Hardcore
 
Vesper Martini's Avatar
 
Join Date: Oct 2008
Location: Victoria
Posts: 7,854
Default Re: Ford - very very lousy service
So travelling somewhere 500KM from the nearest Ford Dealer? surprised there was cell phone coverage to look up the website..

I'm curious to know more, I'm thinking a van was towed till the trans overheated.
__________________
______________________________
2015 Territory Titanium RWD Diesel - SOLD
2016 BMW X5 xdrive 30D Msport
Seadoo Challenger 210SE 310HP
Vesper Martini is offline   Reply With Quote Multi-Quote with this Post
This user likes this post:
Old 25-05-2018, 08:50 PM   #37
vztrt
IWCMOGTVM Club Supporter
 
vztrt's Avatar
 
Join Date: Sep 2005
Location: Northern Suburbs Melbourne
Posts: 17,799
Valued Contributor: For members whose non technical contributions are worthy of recognition. - Issue reason: vztrt is one of the most consistent and respected contributors to AFF, I have found his contributions are most useful to discussion as well as answering members queries. 
Default Re: Ford - very very lousy service
Quote:
Originally Posted by pottery beige View Post
im with the OP

what sort of bucket of **** has a trans crap itself at 62k
It's called a 6R80....always seems to have a recall, a software update, or just breaks. Hope the new 10 speed is better.
__________________
Daniel
vztrt is offline   Reply With Quote Multi-Quote with this Post
Reply
Page 2 of 2 1 2

« Previous Thread | Next Thread »

Forum Jump


All times are GMT +11. The time now is 06:28 AM.

Australian Ford Forums - Privacy Statement - Terms of Service - Top

Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Other than what is legally copyrighted by the respective owners, this site is copyright www.fordforums.com.au
Positive SSL