Is this a K & N filter? - Page 2

xr8 007 · 25-01-2007, 01:11 PM

Speak directly to the manager, even take your car and show them u have no k/n filter in it. Dont speak to the reatil person, go directly to the manager. Its a little scam someone in the store pulled to score a free K/N in a lame bid for it to go un-noticed OR it was a returned item and it was refunded without checking!!!! Happens all the time!!Please let us know the outcome, its not fair that your hard earned dollars go towards a crappy paper filter that you didnt want in the first place. So yeah keep us in the loop.

Peter T · 25-01-2007, 01:26 PM

An ALL to often occurence, people go to the parts store, take the new filter, put their old one or another similar filter in the box, and take it back, usually when it's busy, so they get a refund, with out the goods being checked, so they end up with a bonus free filter, and the parts store is screwed,! and in your case it just goes on down the line, !

StealthAu · 25-01-2007, 01:40 PM

The thing that gets me is it was a sealed box! The box was sealed in plastic, how do they open it and reseal it?

banarcus · 25-01-2007, 01:48 PM

I dont like your chances mate. Theres the argument that you are simply swapping your old stock one for the K&N one. If you are successful then whats stopping everyone from pulling a similar stunt. Good luck anyway mate

StealthAu · 25-01-2007, 01:56 PM

If they don't exchange it I'll just have to wear it. For you guys reading this, when buying a filter, open the box and check that your getting what your paying for before leaving the store.

b2tf · 25-01-2007, 02:08 PM

This is really weird to me given that i work at Autobarn and I know how the system works there. I can guarantee you that if it has been swapped it has been done at the store - all stores get their K&N products from Autobarn Logistics based in Victoria, and the loads arrive at the store wrapped in packing to prevent this sort of thing. If the plastic is missing or has been opened we aren't allowed to accept the load.

Definitely take it back and explain it to them though because it may have been that its a display box and they put a filter in it to make it stand up on a shelf etc, I have done it before (but I dont sell them lol).

**Whoosha** · 25-01-2007, 02:40 PM

We were informed of this happening a few months ago by the bloke who ran the Meguiers work shop in vic they have had the same problems with chamious,polishes,oil filters.ext being replace with cheaper ones, it happens in store and the people responsable are very good at it

private9 · 25-01-2007, 05:38 PM

Hi All, I just wanted to say a big thumbs up to stockoau!!

I'm the member who bought it and while I was initially quite understandably angry when I opened the package, after discussing with Brendan he has refunded me within the hour!

He's a very genuine guy, who unfortunately has been screwed over.

I don't like your chances of getting a refund or exchange, but you can only try!

Best of luck mate.

Justin.

S3SR · 25-01-2007, 08:09 PM

mate thats no good, id just go into autobarn, tell them you got that and that was in the box... future reference K+N filters are purple in colour, have a bit of oily residue all over it and in a sealed plastic bag with k+n filters or similar on it

i also got mine from autobarn tville, they should be alright with it

RIPGMH · 25-01-2007, 08:21 PM

Are you sure it was in a sealed box, with the plastic wrap intact?

StealthAu · 27-01-2007, 09:41 AM

Yeah, the box was sealed, the plastic was intact.

b2tf · 27-01-2007, 11:27 AM

Quote:

Originally Posted by stockoau

Yeah, the box was sealed, the plastic was intact.

and without suggesting anything (i do believe you), this is going to be near on impossible to prove.

joe260 · 27-01-2007, 11:37 AM

i would take it back straight away and either get your money back for it or get a genuine K&N. they sould be like that pic darran put up i got one in my falcon. when you go to take back in and swap with a new one open the replaced one and make sure it looks as it does on the box!!

StealthAu · 27-01-2007, 11:52 AM

I bought it in Townsville, am in Mackay, and at present the filter is in Victoria. When I get it back I'll try and get it exchanged (won't try for a refund as I think that will be pushing my luck). But after buying it I recieved my shaker top, and theres no way I would I'd be able to use an AU panel filter with the set up I'm making. So either way I've wasted $100ish, I'll just have to check the K & N I get for my new set up before paying

GK · 27-01-2007, 12:25 PM

Is it asking too much for b2tf to talk to his boss about an exchange? It could be shipped to him and done at his work.

I'm not sure what pull or rank he has in his store though!

Whatever the case, I hope it works out for you.

GK

Jamesbondage · 27-01-2007, 12:59 PM

Good luck with the filter Stockoau.....while on Air filters i have a BA XR6 Turbo and was looking to replace the air filter with a life time filter and was wondering which one i should choose a K&N or a BMC any ideas guys?

private9 · 27-01-2007, 02:00 PM

Quote:

Originally Posted by GK

Is it asking too much for b2tf to talk to his boss about an exchange? It could be shipped to him and done at his work.

I'm not sure what pull or rank he has in his store though!

Whatever the case, I hope it works out for you.

GK

If it is possible, I may even be able to drop the filter off to b2tf depending on where he is - and then I can mail it back to you brendan?

b2tf · 27-01-2007, 04:21 PM

Quote:

Originally Posted by GK

Is it asking too much for b2tf to talk to his boss about an exchange? It could be shipped to him and done at his work.

I'm not sure what pull or rank he has in his store though!

Whatever the case, I hope it works out for you.

GK

I would do it but the problem is it needs to be done at the store it was bought from for 2 reasons, first one being so it doesnt screw up their sales setup (its all logged and re-orders what they sell etc), and secondly so they can investigate why and how the mixup happened.

StealthAu · 29-01-2007, 09:48 AM

I wouldn't ask B2TF to try and pull any strings, even if he could. As I've already said, even if I did receive the K & N filter, it would have been a waste of money as I will not be able to use it once I finish my new setup. If I do get an exchange on it I'm only going to sell it off cheap anyway, so not overly concerned either way.

XR Rob · 29-01-2007, 11:10 AM

Assuming the scam has been perpetrated through the store and not earlier in the food chain, they might have a record of anyone who has returned that item in recent months. I mean, whenever I return a good to a store - no matter what kind of shop it is - they will generally take a look at your driver's license and take details down. I wonder if they do it there? Short of that, they might like to crack open a few others and see if they are OK, too. As I said, the scam might have been perpetrated at a higher level than retail.

StealthAu · 29-01-2007, 11:34 AM

Well as I said, it was in a sealed box, so whoever pulled this off did a good job!

XR Rob · 29-01-2007, 11:35 AM

Which is partly why I ponder whether it wasn't done at a distribution level, or some other part of the "food chain" other than the store itself.

StealthAu · 29-01-2007, 01:33 PM

It wouldn't be hard to buy one, replace with paper filter and reseal. We use to have a machine for sealing boxes in plastic at a retail shop I use to work at and I'm sure there are a million people in Australia with access to such equipment

xr8 007 · 29-01-2007, 09:57 PM

So what happend in the end?

GXL078 · 29-01-2007, 10:10 PM

It's pretty easy to re-seal a box if you have a box sealer at work. Even a genuine K&N at $149 is about $50 above the going retail price. I just wish I could buy one for my 13x3" Ford Racing air cleaner.

GXL078 · 29-01-2007, 10:12 PM

Quote:

Originally Posted by xcgxl

It's pretty easy to re-seal a box if you have a box sealer at work. Even a genuine K&N at $149 is about $50 above the going retail price. I just wish I could buy one for my 13x3" Ford Racing air cleaner.

PS: If you want to tell a genuine K&N filter it has the letters moulded into the rubber along with the part number.

StealthAu · 02-02-2007, 10:46 AM

Have just recieved the filter back in the mail, will be heading to Autobarn in 2 hours, will let you guys know how I go

StealthAu · 02-02-2007, 01:40 PM

To my suprise, after 40 minutes of explaining myself, I managed to get it exchanged! yay for me!

GK · 02-02-2007, 02:03 PM

Quote:

Originally Posted by stockoau

To my suprise, after 40 minutes of explaining myself, I managed to get it exchanged! yay for me!

Awesome outcome! Yay for you indeed! And I should also add Yay for that particular Autobarn!

Give them a plug I reckon!

GK

b2tf · 02-02-2007, 02:22 PM

be interested to see what they have to say about it.......