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The Pub For General Automotive Related Talk |
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#1 | ||
Regular Member
Join Date: Jul 2017
Posts: 214
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Has anyone had experience buying car parts from kogan? I noticed a few of there prices seem to be decent.
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#2 | ||
Regular Member
Join Date: Jun 2010
Posts: 125
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Kogan is now a market place (like catch, ebay, Amazon etc). A lot of stuff on the Kogan site will be listings from individual businesses who will supply and ship the product so the overall 'buying experience' will be dependant on who is actually selling the product.
You'll see sold by xxx somewhere on the listing if it is a third party listing. I think Kogan handle the customer service side and payments so if something goes wrong I imagine they'll side with the buyer to get it sorted.
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Cheers, Moo Man. |
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#3 | |||
Former BTIKD
![]() Join Date: Mar 2005
Location: Sunny Downtown Wagga Wagga. NSW.
Posts: 53,197
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Quote:
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Dying at your job is natures way of saying that you're in the wrong line of work.
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#4 | ||
Donating Member
![]() Join Date: Dec 2006
Posts: 5,510
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Thought they sold phones.
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#5 | ||
Away on leave
Join Date: Apr 2019
Location: ACT
Posts: 1,735
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I bought an Intel PC Stick computer from Kogan. Dead on arrival. I was told to speak with Intel directly, Kogan was done with me. Intel asked me to check a few things, then sent me a pre-paid bag to send back the device - and I got one back from them that worked.
Happy story then, I've even posted a picture of that new stick PC in a thread here, something to do with an FG2 ICC... Except for the obvious problem, you may not be dealing with a company like Intel who will do things properly. Edit: This one was the replacement! ![]() Last edited by JasonACT; 09-02-2021 at 10:31 PM. |
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#6 | |||
Former BTIKD
![]() Join Date: Mar 2005
Location: Sunny Downtown Wagga Wagga. NSW.
Posts: 53,197
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Quote:
Sounds like normal Kogan customer service though ![]()
__________________
Dying at your job is natures way of saying that you're in the wrong line of work.
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#7 | ||
Lucifer's Angel
Join Date: Dec 2004
Location: Sydney
Posts: 5,282
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They also use Allied Express as their courier service who are absolutely useless. I bought a new tv for my parents to replace theirs that is on it's last legs.
Expected delivery date according to their own tracking was 3/2. It's still sitting in their "football field size" warehouse in Rocklea. Hasn't moved since it arrived. After spending 35 minutes on hold today, they tell me they can't give me any information about when it will get here, because they don't know. But eventually I'll get a text message to let me know it's moving. Sent emails last week, and have had no response. Kogan don't care. They just parroted back the "It was dispatched from our warehouse, and is now in transit, but may be delayed a few days."
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If there's one thing guys in Holdens hate more than being beaten by a Ford... It's being beaten by a girl driving a Ford ![]() |
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#8 | |||
Thailand Specials
Join Date: Aug 2009
Location: Centrefold Lounge
Posts: 49,084
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Also they just got fined for pulling the oldest trick in the book
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#9 | |||
FF.Com.Au Hardcore
Join Date: Jun 2009
Posts: 18,985
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Quote:
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#11 | |||
Where to next??
Join Date: Oct 2006
Location: Sydney
Posts: 8,893
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Quote:
I wouldn't buy from them. Bought a 'new' phone that turned out to be refurbished and then when it developed an internal burn mark on the screen my only option was to send it to Melbourne for inspection. If they deemed it a warranty job they would repair or replace. If they deemed it anything else I was up for postage both ways as well as $90 technician fee. Whole process could also take a month. Yeah.. Nah....
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___________________________ I've been around the world a couple of times or maybe more....... |
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#12 | |||
FF.Com.Au Hardcore
Join Date: Aug 2005
Location: Melb.
Posts: 4,442
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Quote:
O/T ..last week I dropped my iPhone 11 which I bought 5 months ago under a Telstra business contract and cracked the screen and the face recognition module. After-market replacement screen was around $400, decided to go to Apple and was offered a brand new phone for the cost of a screen replacement, about $500...couldn't be happier considering I had about 18months to go on the plan. Last edited by Dr Smith; 10-02-2021 at 10:24 AM. |
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#13 | ||
FF.Com.Au Hardcore
Join Date: Jan 2005
Location: Wollongong
Posts: 3,111
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bunnings are doing this too now, selling for 3rd parties online
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CURRENT RIDES BA GT Mk1 #0009 - Narooma Blue SY Ghia AWD Black VZ LX8 Adventra Holden HX 50th Anniversary AU Saloon Car racecar 1980 GS1000ST - Wes Cooley Rep
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#14 | |||
FF.Com.Au Hardcore
Join Date: Oct 2008
Location: Victoria
Posts: 7,854
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Quote:
Ive had my share of issue with Kogan though. purchased computer monitors on special only to be told later they don't actually have stock. being billed for their Kogan First service without ever agreeing. bought a cement mixer, the one pictured was Black but it arrived canary yellow! (seriously that one didn't bother me but thought it was funny)
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______________________________ 2015 Territory Titanium RWD Diesel - SOLD 2016 BMW X5 xdrive 30D Msport Seadoo Challenger 210SE 310HP |
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#15 | ||
Former BTIKD
![]() Join Date: Mar 2005
Location: Sunny Downtown Wagga Wagga. NSW.
Posts: 53,197
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I can honestly say that I have never bought anything from Ebay.
I have however bought quite a bit from people ON Ebay. https://www.choice.com.au/shopping/c...ns-your-rights
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Dying at your job is natures way of saying that you're in the wrong line of work.
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#16 | |||
FF.Com.Au Hardcore
Join Date: Oct 2008
Location: Victoria
Posts: 7,854
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Quote:
Ive had returns & refunds processed through Ebay and Ali express. they will support the Buyer, just like our consumer rights states. I haven't done a return through Kogan but I would imagine they would have the same procedures. PS I also get Kogan emails everyday despite attempts to stop it
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______________________________ 2015 Territory Titanium RWD Diesel - SOLD 2016 BMW X5 xdrive 30D Msport Seadoo Challenger 210SE 310HP Last edited by Vesper Martini; 10-02-2021 at 01:23 PM. |
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#17 | |||
Guest
Join Date: Aug 2018
Posts: 1,892
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Quote:
https://www.9news.com.au/national/ko...6-48d3569d7c6b |
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#18 | ||
normality is boring
![]() Join Date: Jun 2006
Location: Up in the hills on the QLD/NSW boarder
Posts: 1,803
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Kogan is a waste of time. I have bought phones and computers from them and if it's any with thier name on it and you have issues they will not help.
I will consider buying name brand stuff from them though as sometimes the prices are better and you can just bypass Kogan customer disservice all together
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Factory v8 with turbonetics 67mm turbo, haltech ecu, aeromotive and raceworks fuel system, cobra intake and a few custom bits thrown in |
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#19 | ||
Away on leave
Join Date: Apr 2019
Location: ACT
Posts: 1,735
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Can you imagine a world without lawyers
![]() I'm sure lawyers isn't what I meant to write... |
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