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#1 | ||
FF.Com.Au Hardcore
Join Date: Oct 2008
Location: Perth, WA
Posts: 1,308
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TLDR: Rear door handles removed and replaced. Now I cannot lock or unlock the vehicle using the touch pads on the door handle
So my car got damaged by the dealer a couple of weeks ago when I went to take it in for a service. The damage necessitated a respray of the left rear quarter panel and the left rear door, and the panel beater presumably removed the left rear door handle to facilitate the process. When I got the car back, I couldn't lock or unlock the car using the touch pads on the door handle, so back to the dealer it went to be rectified. Presumably, while trying to figure out what's wrong with my left rear door handle, they also removed the right rear door handle to have a look. Now I have the same issue with the right rear door handle. Has anyone experienced this before? If so, what action did you take to rectify it?
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Current car: 2016 Ford MD Mondeo Titanium EcoBoost (2016-) Previous cars: 2005 Ford BF Fairmont (2006-2019) 1989 Ford EA Falcon GL (2000-2007) 1982 Ford KA Laser Ghia (1999-2000) |
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#2 | ||
Chairman & Administrator
![]() ![]() Join Date: Dec 2004
Location: 1975
Posts: 107,049
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Find another dealer frankly - they've obviously stuffed up refitting the door handles and it's hardly your responsibility to fix it.
__________________
Observatio Facta Rotae
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#3 | ||
FF.Com.Au Hardcore
Join Date: Oct 2008
Location: Perth, WA
Posts: 1,308
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I will consider doing so when all this is over. The good thing is that they owned up to their mistake and are trying to rectify it instead of burying it under the carpet, but it just seems to me that they don't quite know what's wrong with my door handle, so I'm trying to see if anyone else has any ideas.
They haven't charged me a cent for any of this, but that doesn't make it any less frustrating. This whole saga stems from one of their drivers being careless with my car.
__________________
Current car: 2016 Ford MD Mondeo Titanium EcoBoost (2016-) Previous cars: 2005 Ford BF Fairmont (2006-2019) 1989 Ford EA Falcon GL (2000-2007) 1982 Ford KA Laser Ghia (1999-2000) |
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