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Old 21-12-2017, 11:29 AM   #1
Cralis
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Default Sync 3 - Enable Mobile Apps disables.

When I connect my phone (Apple), I see that there's an option to 'Enable Mobile Apps'. But the toggle switch is disabled. Any idea how to get this enabled?
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Old 21-12-2017, 12:32 PM   #2
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Default Re: Sync 3 - Enable Mobile Apps disables.

Connect it with a USB cable.

https://www.ford.com.au/owners/techn...-with-applink/
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Old 21-12-2017, 04:16 PM   #3
whitelion65
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Default Re: Sync 3 - Enable Mobile Apps disables.

Guy at the Dealership told me it only works with the Apple or Belkin cables. The others don't do the job....apparently??
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Old 22-12-2017, 01:09 PM   #4
Cralis
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Default Re: Sync 3 - Enable Mobile Apps disables.

Mmmm. This could be true. I’m not sure if I’m using an over priced in or an eBay special.

I’ll check and confirm.
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Cars I had:
South Africa: Opel (Holden?) Kadet 140, Opel (Holden?) Kadet 160i
Scotland: VW Bora (Jetta?) 1.9TDi, Vauxhall Vectra Wagon, VW Golf 1.9TDi
South Africa VW Golf 1.9TDi
Australia: VW Golf 1.9TDi, Holden Captiva, Ford Territory 2011 TS RWD Diesel (Sold June '15), Ford Territory 2015 TS RWD Diesel (Sold Dec '17), Ford Mondeo 17.5 Trend Wagon
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Old 23-12-2017, 09:28 AM   #5
7summit7
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Default Re: Sync 3 - Enable Mobile Apps disables.

You should also check the iOS version. If you are on an old version it may not have car play. I know it works on iOS 10 and 11 but not sure about versions before that.
You will know as the display changes from the sync3 screen to a large iPhone style. Also not all apps are available only ones that are CarPlay compatible. Tunein is one example of a compatible app.
I just tried an eBay special cable and it works fine.
Good luck.
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Old 24-12-2017, 04:53 PM   #6
stefcio007
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Default Re: Sync 3 - Enable Mobile Apps disables.

CarPlay was introduced with iOS 7.1
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