Finding a cars history from Ford

[Trevor 57]

I have done a search but to no avail, and I know I have seen threads on here somewhere about this, but who or what department do I contact at Ford to find out a car's history?

Sorry to be a pain!

[gcg2503]

Contact Ford Customer Relationship Centre (Ford CRC on 13 FORD) ie 13 3673

You need the VIN

[Trevor 57]

Thanks very much

EDIT: I rang them, they have no records for cars built by Ford before 1969, they never bothered to keep the records for then, that is a real bugger, but never mind.

[Stoney!]

What exactly did u want to find out? What type of information do they give??

Stoney!

[Professor Farnsworth]

Originally Posted by Stoney!

What exactly did u want to find out? What type of information do they give??

Stoney!

they can give:

location of build
colour code
factory options (not dealer from my experience)
engine
tansmission
build numbers
service history (warranty claims etc)

etc

[gcg2503]

please find below a copy of my vehicle report from ford. This is the type of stuff they give, depending if they have the information on hand for your particular vehicle of course!

"Thank you for your request to Ford Motor Company of Australia Ltd ("FordAustralia") relating to your 1972 Ford ZF Fairlane 500 4 door sedan, Vehicle Identification Number JG37MG73766.

From our records, we are able to advise you that this vehicle was originally built to the following specifications:

Serial Prefix JG37MG
Serial Number 73766
Model Code 24237 - ZF Fairlane 500 4 door sedan
Engine Code K - 351 CID
Transmission Code B - T-Bar Cruisomatic
Paint 7 - Walnut Glow (metallic)
Trim P2 - Parchment cloth
Options
03 - Seat belts
04 - Protection group pack
08 - Beige vinyl roof
11 - Laminated windshield tinted band
45 - Limited slip differential
69 - Front seat belt retractors
71 - Super fringe deluxe PB radio
87 - Tinted side and rear windows
Date of Manufacture April 1972

[P6LTD351]

Originally Posted by gcg2503

please find below a copy of my vehicle report from ford. This is the type of stuff they give, depending if they have the information on hand for your particular vehicle of course!

"Thank you for your request to Ford Motor Company of Australia Ltd ("FordAustralia") relating to your 1972 Ford ZF Fairlane 500 4 door sedan, Vehicle Identification Number JG37MG73766.

From our records, we are able to advise you that this vehicle was originally built to the following specifications:

Serial Prefix JG37MG
Serial Number 73766
Model Code 24237 - ZF Fairlane 500 4 door sedan
Engine Code K - 351 CID
Transmission Code B - T-Bar Cruisomatic
Paint 7 - Walnut Glow (metallic)
Trim P2 - Parchment cloth
Options
03 - Seat belts
04 - Protection group pack
08 - Beige vinyl roof
11 - Laminated windshield tinted band
45 - Limited slip differential
69 - Front seat belt retractors
71 - Super fringe deluxe PB radio
87 - Tinted side and rear windows
Date of Manufacture April 1972

Did you request that via their website?

[gcg2503]

Originally Posted by eb2monty

Did you request that via their website?

No I called them on 13FORD (133673)

Simply gave them my VIn and they sent the information to my nominated email address

For a written copy you need to send proof of ownership and they send you thed etails on Ford letterhead

Which reminds me , I need to do that!

[Trevor 57]

Maybe I wasn't clear with what I said, Ford have details of cars built AFTER 1969, but not before, I am chasing details of a 1966 Coupe.

I hope that makes it clearer why Ford can't supply detail, no how many times I ask them.

[barra64]

the current ford records start on vehicles sold in 1968..so if you have a late 67 XR or later the records are easily available..for earlier stuff the CRC just won't have access to it..

i use customers@fordcrc.com.au as they are usually more experienced than the phone operators so ignore the after 69 bit..

[Trevor 57]

I will give it a try

[earlybirds]

Originally Posted by Big Trev

I will give it a try

x2 cheers barra :

[XAGSV8]

I enquired a couple of years ago and was told there is no record of my car. Anybody else had problems with JH cars (Queensland built)? Could I have possibly just got the wrong person investigating?

[Professor Farnsworth]

Originally Posted by XAGSV8

I enquired a couple of years ago and was told there is no record of my car. Anybody else had problems with JH cars (Queensland built)? Could I have possibly just got the wrong person investigating?

very possibly.

13FORD is hit and miss, i had to ring them 3 times to get info i knew they had, before i got someone who had a clue what i was talking about. Prior to that, it was 'we don't have access to that information'.

[gcg2503]

Originally Posted by XAGSV8

I enquired a couple of years ago and was told there is no record of my car. Anybody else had problems with JH cars (Queensland built)? Could I have possibly just got the wrong person investigating?

Make no mistake they have your cars build details and options!!!

Try again my Jewel Green 302 GS driving friend

[XAGSV8]

I just sent an email with the details and some ID. When I get a reply I will post it here.

[Trevor 57]

I have emailed them as well, I will see as well

[Trevor 57]

This is the email I just got back - bugger!

Dear Trevor,

Thank you for your e-mail to Ford Motor Company of Australia Limited (Ford Australia).

Unfortunately, Ford Australia does not retain specific vehicle information prior to 1969.

We regret that we are unable to be of further assistance.

Kind regards,

J****** H********
Customer Service Representative
Ford Customer Relationship Centre
Ford Motor Company of Australia Ltd
Telephone: 13 36 73 (13 FORD) (Local Call)
Fax: +61 3 9929 3175
Email: customers@fordcrc.com.au

[XAGSV8]

Originally Posted by Big Trev

This is the email I just got back - bugger!

Sorry to hear. That may be a good thing that I have not heard back yet.

[earlybirds]

i got the same sort of reply as Big Trev yesterday as well .....

[satria]

on the line now getting info on my xw... seems to be going alright so far. Mine is a february 1970

Edit: Just came off hold, apparently may take 3 days for an old vehicle report so i will find out latest on Tuesday.

[gcg2503]

deleted post

[zdcol71]

I have a query too, sent a request to 13FORD (actually email) as detailed below, but did not get a real conclusive answer.
Can anyone shed any light, either by way of confirming or otherwise what the car should be from the given information, or why there may be no information on the car?
Here is my request, and Ford response, many thanks.

I recently purchased an unregistered Fairlane ZD in Queensland, with the following identification.
I am hoping to find out if this is the
a) Original engine as fitted to the vehicle,
b) Original options as manufactured or purchased.

Fairlane Custom,
Body prefix, JG36LE73047K, as on tag and shock tower...
SIDO # 689098 (what is sido #)
Model 24133
Y R S U S...I know what these relate to, although I am unsure what the RR Axle code S signifies, (I do have a 302 Windsor, with column 3 speed auto, ultra white paint, with Saddle trim)

GH15924C is stamped on the block behind the intake manifold on the top above the bell housing connection

0013
C90E-6015-C, is cast at the back off the block behind the starter motor


Any information on the car, given the information provided, would be greatly appreciated



Dear Col

Thank you for your e-mail to Ford Motor Company of Australia Limited (Ford Australia).

Unfortunately, a search of our vehicle database did not locate a vehicle based either on the chassis/engine number JG36LE73047K or the SIDO 689098.

The SIDO stands for Single Item Dealer Order, and is a re-cyclable vehicle identifier (a cycle last 5-7 years, and then the numbers are re-used). The SIDO identified a vehicle when it is ordered, and is replaced with the chassis number when all details are checked and the vehicle is entered into the production schedule.

Model number 24133 is a Fairlane Custom, 4 door model.

The chassis number can be deciphered as follows:
JG - Ford Australia, Melbourne assembly line 1.
36 - Fairlane Custom
LE - build month April 1971.

If you would like to check the details you have given us, we would be happy to search the vehicle build database again.

Kind regards,

[XAGSV8]

Guess what turned up in the mail today? Sorry about blotting out bits and pieces, just my paranoia kicking in.

[Melz]

hmm I want your option 52