Dodgy dealer - Advice needed - Page 2

Scudn64 · 11-10-2017, 04:11 PM

Quote:

Originally Posted by Iggle Piggle

So what were the issues? We have the term FG F6, we have the rego, so we have enough for an innocent person that is genuinely interested in the car to find this.

So starting with "At the time I traded the vehicle..." what were its faults?

Depending on what the faults were they can either rule it out, take that into account if not fixed (knock off the price), or confirm has been fixed (perhaps not accepting a receipt from UltraTune Blackburn as proof of the fix).

I undrstand the intrest but this wasnt the intension of my post.

Although if anyone is genuinely intrested in the car shoot me a pm.

stoodoo · 11-10-2017, 04:13 PM

Very keen on hearing how this pans out. The dealership should have their licence revoked. Though seeing how this world works, some money may change hands and a light slap on the wrist for the dealership. The dealership will blame some employee (fall guy), then it's business as usual.

EB# · 11-10-2017, 04:31 PM

Following my email, Ultra Tune were rather prompt in getting in touch with me. I just got off the phone with the national customer service and she advised me of the following:

- The Ultra Tune Blackburn franchise was shut down by head office in Oct '16 due to poor service issues.
- According to their records (on rego plate reference) that particular vehicle has never been serviced by any Ultra Tune franchise.
- The stamp in the book is not one of their standard issue stamps, as used at all Ultra Tune workshops.
- In her opinion, the logbook has definitely been fabricated.
- The fact that the particular Ultra Tune workshop in the stamp is closed down and the wrong number listed is perhaps intended to create confusion when attempting to track down further info or clarification.
- She also noted the stamped phone number as a similar number to another franchise in Sydney.
- They have referred the matter to their legal team. However, in all likelihood there is not much they can do and any efforts on their part may incur unreasonable costs

Scudn64 · 11-10-2017, 04:53 PM

Wow thaks for that, absolutely amazing

Lunch · 11-10-2017, 05:12 PM

Eb, maybe you should forward that reply to Scud

**Beastie** · 11-10-2017, 05:24 PM

Some good investigative work here folks, but at the end of the day, the dealer is just going to say 'that's how we got it when it was traded'...

Then it becomes a he said / she said situation and someone has to prove that they stamped it...(not doubting Scud).

Unless someone can find the dodgy stamp on the premises (which I assume would be a police matter & a search warrant required), I don't think anything will happen (unfortunately).

Good on ya Scud for raising your concerns - at least a few on here now know where not to buy their next car.

bangm001 · 11-10-2017, 05:37 PM

What was wrong with it Scud, pics make it look a million bucks.

**aussiblue** · 11-10-2017, 06:51 PM

If they have falsified the log books they may also have done something else shonky and they could end up in jail. See some past cases:

https://www.motoring.com.au/fair-tra...dealers-40468/
http://www.dailytelegraph.com.au/new...f33edfcd02730b
http://autotalk.com.au/industry-news...eter-tampering

**aussiblue** · 11-10-2017, 06:56 PM

Is it possible that the dealer had some previous association with the vehicle as was able to get hold of the original missing log book?

Lunch · 11-10-2017, 07:25 PM

scud serviced it while it was his so that wouldn't be the case

Scudn64 · 11-10-2017, 07:33 PM

Quote:

Originally Posted by aussiblue

Is it possible that the dealer had some previous association with the vehicle as was able to get hold of the original missing log book?

Unfortunately not, i owned the car for over 6 years and bought it with only 60k on the clock.
Thanks for the links ill check them out later.

If nothing comes of this atleast its out there for people to see. Just have to wait for consumer affairs to reply.

Thanks everyone

Windsor220 · 11-10-2017, 07:49 PM

Send the story to Today Tonight or similar program. They will do all the work and go in there with cameras.

Glen 5150 · 11-10-2017, 07:51 PM

Quote:

Originally Posted by Scudn64

Unfortunately not, i owned the car for over 6 years and bought it with only 60k on the clock.

So when you bought a new logbook did you track down the first owners details or just leave it blank? If blank when you traded it, it would be interesting to see who or what name is in the logbook now.

Ben73 · 11-10-2017, 09:40 PM

Everyone on this website should send an esquire though car sales asking about the service history. They will get the hint quickly or just dig themselves deeper.
I can't stand dodgy dealers. Makes you wonder how many thousands of people they mislead for every one that is caught out.

Scudn64 · 11-10-2017, 09:51 PM

Quote:

Originally Posted by Glen 5150

So when you bought a new logbook did you track down the first owners details or just leave it blank? If blank when you traded it, it would be interesting to see who or what name is in the logbook now.

The new logbook came from coffee ford (from memory) the origanal dealer of the car so there is atleast one service from them, i cant remember if the orignal owners details were then filled in by them or left blank sorry...

EB# · 12-10-2017, 07:38 AM

Quote:

Originally Posted by Lunch

Eb, maybe you should forward that reply to Scud

Ultra Tune didn't provide me any information in writing, just an email to ask me to call them. This followed
my email to them with a general inquiry about the possible validity of the logbook stamps. The points noted in my
previous post are from a telephone chat only.

Quote:

Originally Posted by Beastie

Some good investigative work here folks, but at the end of the day, the dealer is just going to say 'that's how we got it when it was traded'....

The dealer will adopt that position until the cows come home.

5.8 · 12-10-2017, 10:22 AM

Quote:

Originally Posted by Ben73

Everyone on this website should send an esquire though car sales asking about the service history. They will get the hint quickly or just dig themselves deeper.
I can't stand dodgy dealers. Makes you wonder how many thousands of people they mislead for every one that is caught out.

I'm pretty sure dealers have to pay carsales $50 for each enquiry too, so probably not a bad idea.

Ben73 · 12-10-2017, 01:20 PM

Quote:

Originally Posted by 5.8

I'm pretty sure dealers have to pay carsales $50 for each enquiry too, so probably not a bad idea.

Yeah I have heard they pay some sort of fee to Carsales when you contact through the website. That's why some dealers try to get their phone number or business name in the background of a car photo.
If they are ripping people off for who knows how much, I don't feel sorry for them paying carsales for an inquiry.

EB# · 12-10-2017, 03:42 PM

Quote:

Originally Posted by EB#

....I just got off the phone with the national customer service manger and she advised me of the following:

- The Ultra Tune Blackburn franchise was shut down by head office in Oct '16 due to poor service issues.

Checked my notes & here is a correction on one point.
- The Ultra Tune Blackburn franchise was shut down by head office in June '16....

I'd like to see the next page of the logbook!

notNA · 12-10-2017, 04:21 PM

Quote:

Originally Posted by EB#

Following my email, Ultra Tune were rather prompt in getting in touch with me. I just got off the phone with the national customer service and she advised me of the following:

- The Ultra Tune Blackburn franchise was shut down by head office in Oct '16 due to poor service issues.
- According to their records (on rego plate reference) that particular vehicle has never been serviced by any Ultra Tune franchise.
- The stamp in the book is not one of their standard issue stamps, as used at all Ultra Tune workshops.
- In her opinion, the logbook has definitely been fabricated.
- The fact that the particular Ultra Tune workshop in the stamp is closed down and the wrong number listed is perhaps intended to create confusion when attempting to track down further info or clarification.
- She also noted the stamped phone number as a similar number to another franchise in Sydney.
- They have referred the matter to their legal team. However, in all likelihood there is not much they can do and any efforts on their part may incur unreasonable costs

i use to work at officeworks, that stamp is a kit you buy so you can make it look like anything you want.

who knows what else they have sold like this.

put them under the bus, you have nothing to be scared about.

they cant do ****.

lucas2 · 12-10-2017, 07:13 PM

Disgusting. Hope they get seriously punished for this.

4vxc · 12-10-2017, 10:43 PM

https://www.google.com.au/maps/@-37....2!8i6656?hl=en

EB# · 13-10-2017, 08:50 AM

Quote:

Originally Posted by Scudn64

I have now contacted consumer affairs, have to wait and see i gess.

Heres the car yard
http://www.southeastwholesalecars.co...fd=0&ft=5&fb=0

Why not hit up their Facebook page with a post of the real facts and pics of the dodgy logbook.....?

https://www.facebook.com/southeastwholesalecars/

the_scotsman · 13-10-2017, 10:14 AM

Wow, that's utterly amazing and bloody disgusting.

Seriously, they cannot be allowed to get away with this. I hope you push this as far as you can mate. I know I would. I'm furious sitting here reading this. If if was me in your position, I'd be in a bloody rage!!

How often must they be doing this! Completely illegal and more importantly, ripping off completely innocent customers, who're handing over their hard earned cash.

This REALLY ****s me....complete effing scum.

And yes, I'd also be contacting someone like Today Tonight. This is exactly what they love to deal with.

ebv8 · 13-10-2017, 10:34 AM

should get John Cadogan to do a cock of the week on it

**TEZG** · 14-10-2017, 08:54 AM

Well that's interesting, Ultratune opening up new franchise right near me.

I remember quite a few years ago they (one franchise) in Sydney were busted for dodgy stuff, was big news on the idiot box, something about oil I think it was.

Iggle Piggle · 14-10-2017, 10:31 AM

Doesn't sound to me like UltraTune have done anything wrong or are in any way involved here though - in fact they have been quite forthcoming with info to help uncover the scam

notNA · 15-10-2017, 01:52 AM

Quote:

Originally Posted by Iggle Piggle

Doesn't sound to me like UltraTune have done anything wrong or are in any way involved here though - in fact they have been quite forthcoming with info to help uncover the scam

yep they were straightforward no bull ****

notNA · 15-10-2017, 01:56 AM

after having a look on there facebook it looks like they have even more sus pictures

well, nice car yard...
https://www.facebook.com/southeastwh...type=3&theater