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View Poll Results: 1300MYFORD Experience
Positive 20 74.07%
Negative 8 29.63%
Multiple Choice Poll. Voters: 27. You may not vote on this poll

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Old 17-09-2006, 08:22 AM   #1
DRU842
FF.Com.Au Hardcore
 
Join Date: Dec 2004
Location: Sydney
Posts: 775
Exclamation 1300MYFORD Experiences

Just wanted to relay my recent positive experience with this new Ford Australia initiative.
Was looking to book my company Falcon for 30K service & due to a recent office relocation wasn't sure of the closest dealer. Having heard the radio ads I call away, at 7:30pm.
Phone is answered (I was expecting to leave voice mail at best) & my details taken by a real person who promises I will be contacted by a dealer the next day.
Voilą 9:15am the next day Alto Ford service is on the phone booking the day & arranging to collect the car from me return it on the day of the service; I'm stoked!
Then later that same day 1300MYFORD calls to check if all is OK, offers me a tee-shirt (which has arrived) & to enter me into a competition Alto Ford is running for a Weekend Escape!
Keep this up Ford & you'll have heaps of happy customers.

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Old 17-09-2006, 08:54 AM   #2
brendan88
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I didnt actually mean to vote negitive. i have had good experiences with them only.
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Old 17-09-2006, 10:01 AM   #3
xr8man83
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i can only be a good thing
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Old 17-09-2006, 01:16 PM   #4
clontarf_x
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Can't say I've heard of it? Might call it today and see what happens
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Old 17-09-2006, 08:12 PM   #5
HLC
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Join Date: May 2005
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my old man locked his keys in his boot (HAHA) called myford, and after 20 questions to verify ownership, came out and unlocked his car hahah
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Old 17-09-2006, 11:11 PM   #6
Redrum
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If this is the roadside assistance mob, my experience was negative. I don't believe the fault belonged with the RACV, who run the service within Victoria, but rather with Ford Motor Company.
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Old 18-09-2006, 10:43 AM   #7
Mechan1k
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Location: Kenthurst
Posts: 40,403
Valued Contributor: For members whose non technical contributions are worthy of recognition. - Issue reason: Brings a wealth of knowledge to the forums and is frequently giving helpful advice. Technical Contributor: For members who share their technical expertise. - Issue reason: Always willing to help out with technical information. 
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Needed it on 2nd day of ownership with the Territory ... they were pretty quick indeed ... long distance towing costs were covered by Ford as well ... I was impressed.
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