need advise urgent!!!!cancel paint protection on new car

[twinkle_twinkle]

just bought a new car and signed the contract.
after signing contract - they showed us after sale stuff and we signed for paint protection. this was not part of contract we signed. just an invoice copy.
called next day and said we want to cancel it. and they say no.

need advise. am i bound to this paint stuff thing ??

pls reply...thanks!!!!

[Yellow_Festiva]

So it is a new car that you need to wait for?

If that is the case, it is a pretty poor performance on the part of the seller.

Have you paid anything as yet for the paint protection? Have you paid a deposit for the car?

Read the fine print on any paperwork you have been given. The fact that the paint protection is not on the original sales contract may be in your favour??

Curious to hear what others say, there are a handful of members here who work in dealerships.

[bonspeed]

you have a seven day "cooling" off clause, If they refuse to refund the paint protection tell them to jam it.

[olfella]

What about contacting Fair Trading? there may be a cooling off period.

[The G6ET Spot]

If you called them within 24 hours of signing the contract, you are perfectly within your rights to change your mind.

In saying this I would assume that most dealers would let you drop it anyway.

[bonspeed]

Ha Ha too slow old man.

[gtfpv]

yep the cooling off contract is in force .
so cancel the sale . and watch them change thier mind quickly then.

[twinkle_twinkle]

yes made a deposit. abt 4000 bucks!!!
so cant get out of buying the car - which i dont want to do anyway. just dont want this paint stuff...which is costing $3000. i havent paid for it yet. deposit was just for the car.

yes called within 24 hrs. coz they were stuffing me arnd...sent a fax/email in writing as well saying i am cancelling it.

the invoice is just a 1 page thing....which is not part of the car contract and also this invoice thing has no terms and conditions. so they shud cancel it.

[twinkle_twinkle]

oh and when i asked them abt cooling off period...they said there is none. once i sign thats it.

that might be true for new car contract. but cant be true for this paint protection thing...which is not a contract

[twinkle_twinkle]

i thot theres no cooling off period for new cars in vic

[olfella]

Originally Posted by bonspeed

Ha Ha too slow old man.

story of my life :

[gtfpv]

ring fair trading .

[bonspeed]

There is in queensland, I think they are trying to bluff you. Dont get caught in the trap of wanting your new car so badly that you end up paying for the protection. 3k what are they protecting the paint with gold????

[bonspeed]

Originally Posted by olfella

story of my life :

sorry bud, came across a bit harsh in print. No disrespect intended.

[twinkle_twinkle]

yeah its a total rip off.....

i called another dealer and told them abt it and they said they wud have cancelled it if the customer doesnt want it.

[Yellow_Festiva]

3K for paint protection...

No wonder they don't want you to cancel it...

[olfella]

T/T have a browse through this doc
http://www.consumer.vic.gov.au/CA256902000FE154/Lookup/CAV_Credit_Research/$file/contractcar.pdf#xml=http://search.justice.vic.gov.au/isysquery/irl6821/8/hilite

[twinkle_twinkle]

i wudnt want to deal with this dealer anymore.....if i have an option i wud cancel the car contract as well.

but right now....just the paint thing....have to get them cancel it.
anyone here wrking for a car dealer and know abt this paint stuff sales ?

[twinkle_twinkle]

thanks for the doc olfella.

but looks like the cooling off period is only for used cars :(

[olfella]

Sorry that was back in 1997. Try this one and it looks like you are screwed.
http://www.consumer.vic.gov.au/CA256902000FE154/Lookup/CAV_Credit_Research/$file/contractcar.pdf#xml=http://search.justice.vic.gov.au/isysquery/irl6821/8/hilite

[twinkle_twinkle]

surely consumer has to have some right

[DOC]

I bet she was good looking and spun a good yarn, these secondry sales is like going through a staged exit with an upsell at every corner.

The old bad luck is probably a line used for suckers that believe it, and would guess regardless a cooling of period applies.

even without that if your soft expect to pay, simple story to the sales people i dont want it i wont pay for it so dont waste your time.

[4Vman]

3K for paint protection????!!!! what were you thinking??!!!!
So called "Paint protection" or "treatment" is the greatest B/S scam known to the new car sales industry..

[twinkle_twinkle]

i know.....wat shud i do ??

[olfella]

this is the link I meant to post above
http://www.consumer.vic.gov.au/CA256...s~&3=~#cooling

another one. http://www.consumer.vic.gov.au/CA256902000FE154/Lookup/CAV_Publications_Motor_Cars/$file/lmct_guide_better_car_deals.pdf#xml=http://search.justice.vic.gov.au/isysquery/irl68e4/12/hilite

[4Vman]

Originally Posted by twinkle_twinkle

i know.....wat shud i do ??

Sit down with the dealer and plead to their sense of decency... you dont have an out on this as i dont think there is a cooling off period on a new car from memory.
Common sense "should" prevail, just persevere with the dealer and involve the dealer principle if needed...
They probably make more money from these scams than they make on the car sale...

[Silver Ghia]

Hmmm.... Ming mole strikes again.

Reminds me of this thread...http://www.fordforums.com.au/showthread.php?t=74240

[DOC]

4Vman i am sure he is only talking about the paint protection not the car, which would be a rort if the dealer stuck to it.

twinkle twinkle, if your young and not much power about you get an adult to go with you, and you need to firm you dont want this option.

[twinkle_twinkle]

yep saw that thanks!

but the contract doesnt have any paint stuff on it...thats a seperate invoice....so ??

[twinkle_twinkle]

i hate car dealers :(