Dodgy dealer - Advice needed

Scudn64 · 10-10-2017, 01:37 PM

Hi all

I recently decided it was time to sell my FG F6. It was getting on in life and costing more than it was worth to keep with recuring issues.
I owned the car for the majority of its 200k+ life and serviced the car myself as when i purchied it there where no logbooks included. Resale didnt realy botther me but i got a new book and tracked down atleast one of its earlyer services and got it stamped, i also got a major sevice done at a certified location.

I didnt want to sell the car privately, so i traded it in on a SRT sedan at a chrysler deler

So long story short i like to keep track of past cars and found my car up for sale, with no less than a full sevice history all stamped.

I believe the deler is affiliated with the place i traded my car.

I feel obligated to do somthing but dont know if i should?
Im happly to name and shame on here, but im unsure what to do if anything?

LG17 · 10-10-2017, 02:51 PM

Fair Trading?

Itsme · 10-10-2017, 03:11 PM

If you can back up your claims then contact VACC, I'm sure they will investigate your complaint or point you in the right direction to make your complaint.
http://www.vacc.com.au/About-us/Contact-Us

Lunch · 10-10-2017, 05:30 PM

Straight under the bus brother! Don't hesitate, I love a good name n shame

**TEZG** · 10-10-2017, 06:40 PM

Quote:

Originally Posted by Lunch

Straight under the bus brother! Don't hesitate, I love a good name n shame

Agreed, and how many times might this be happening across the country.
If we say nothing, that's what happens to em.

SumoDog68 · 10-10-2017, 06:59 PM

Due to high km car could of been auctioned off by a trade in dealer. They even put service book pics in the ad :-)

FLCNFAN · 10-10-2017, 07:50 PM

https://www.carsales.com.au/dealer/d...5/?Cr=0http://

This one??

marty351 · 10-10-2017, 08:10 PM

Who's under the bus?

Mulga · 11-10-2017, 06:27 AM

Along with the suggestions above, you can also use the Report this Ad function on Carsales....not sure what they would do, maybe pull the ad.

ebv8 · 11-10-2017, 08:55 AM

the dealer i bought my car off did this to my books to my VZ LX8
when i questioned him he said the owner who lived on the NSW south coast drove to canberra to get the car serviced every time, yeah right
he also said the car was and inland car but found out it lived by the beach for the whole 7 years before i bought it as i found the original owners details.
you can see the stamp was used 4 times in a row going from dark to light and a different pen colour used for every signature

whitelion65 · 11-10-2017, 10:04 AM

Doesn't shine a good light on Ultratune, Blackburn either, does it??

ebv8 · 11-10-2017, 10:07 AM

i just looked at the picture of the books.....the old dodgy different coloured pens trick

Glen 5150 · 11-10-2017, 10:15 AM

Apart from the (03) the phone number comes up as Parramatta Ultra Tune also.

71cop · 11-10-2017, 10:22 AM

Hurry up and name them before someone gets taken for a ride.

bangm001 · 11-10-2017, 10:41 AM

Name and shame, go to a current affair. Might make some coin out of it as well if your interested.

Yellow_Festiva · 11-10-2017, 12:19 PM

Quote:

Originally Posted by whitelion65

Doesn't shine a good light on Ultratune, Blackburn either, does it??

Car hasn't been confirmed as the one in question as yet.

Fair trading is a start, as well as Ultratune head office.

Problem is, any service proof is electronic these days. Nothing stopping them from generating a whole bunch of service entries with different dates.

Scudn64 · 11-10-2017, 12:42 PM

Quote:

Originally Posted by FLCNFAN

https://www.carsales.com.au/dealer/d...5/?Cr=0http://

This one??

Yep thats the one WOC545

Im quite gutted realy, i didnt want someone to unwillingly buy my problem.
Im not the type to go on ACA, but it seems i should do something about it.

Scudn64 · 11-10-2017, 01:12 PM

I have now contacted consumer affairs, have to wait and see i gess.

Heres the car yard
http://www.southeastwholesalecars.co...fd=0&ft=5&fb=0

They seem to be affiliated with the delership i sold my car to.
Thanks for the replys

Glen 5150 · 11-10-2017, 01:28 PM

Quote:

Originally Posted by Scudn64

But it seems i should do something about it.

I would be taking a screen shot of the ad or at least a photo showing the logbook and the rego number in the one shot for your own evidence. I have one if you need it. News travels quick in the car industry and its only a matter of time before the photo is taken down, and the log book is hidden until a prospective buyer asks for service documentation. You'll have to eventually sign a stat dec to start any investigation, and it could be a long drawn out process.

Good luck, and well done for contacting Consumer Affairs and getting things started.

Scudn64 · 11-10-2017, 01:36 PM

Yeh good point.
First thing i did was thake screenshots of everything, i dont live far from frankston might go have a look see if they fixed any of the cars issues.

**Beastie** · 11-10-2017, 01:50 PM

Send Ultratune an email asking for copies of the services...

EB# · 11-10-2017, 02:12 PM

Quote:

Originally Posted by Beastie

Send Ultratune an email asking for copies of the services...

I sent an email message today.... just to see what they have to say.
I framed the message as a 'general inquiry', posing as a buyer interested in the car.

Assuming this is the workshop, which incidentally does not appear to be part of the Ultra Tune franchise.... no familiar logo or branding?
http://www.ultratuneblackburn.com.au/

Scudn64 · 11-10-2017, 02:13 PM

Mmm, theres something very fisshy going on lol

If you have the time give Ultratune Blackburn a google.
Comes up with a dodgy website and the street view is a gutted building.

Phome number is diffrent too...

EB# · 11-10-2017, 02:18 PM

It could be worth contacting the Motor Trades Association, in addition to Consumer Affairs?

Refer:
https://www.mtaa.com.au/

Scudn64 · 11-10-2017, 02:25 PM

Quote:

Originally Posted by EB#

It could be worth contacting the Motor Trades Association, in addition to Consumer Affairs?

Refer:
https://www.mtaa.com.au/

Had a look i have to be a member to report an issue with them. There website refers the issue to consumer affairs

**Beastie** · 11-10-2017, 02:25 PM

Quote:

Originally Posted by Scudn64

Mmm, theres something very fisshy going on lol

If you have the time give Ultratune Blackburn a google.
Comes up with a dodgy website and the street view is a gutted building.

Phome number is diffrent too...

Not sure how often Google update their maps, but here it is...

EB# · 11-10-2017, 02:27 PM

^^ Looks like it was an Ultratune workshop once upon a time...

I also emailed Ultratune head office (same scenario as a 'potential buyer' of the car) to see what they might have to say.

stock1991 · 11-10-2017, 03:19 PM

Quote:

Originally Posted by Beastie

Not sure how often Google update their maps, but here it is...

image

that's hilarious and unsettling at the same time, Hey Scud feel free to disregard my sticky beak but I am curious as to how much mark up they have on the price from trade-in value?

Scudn64 · 11-10-2017, 03:25 PM

All good stock1991

Around 10k markup give or take for how they calculated new car price

Considering the isuues and km i was happy with the trade.

Iggle Piggle · 11-10-2017, 03:49 PM

So what were the issues? We have the term FG F6, we have the rego, so we have enough for an innocent person that is genuinely interested in the car to find this.

So starting with "At the time I traded the vehicle..." what were its faults?

Depending on what the faults were they can either rule it out, take that into account if not fixed (knock off the price), or confirm has been fixed (perhaps not accepting a receipt from UltraTune Blackburn as proof of the fix).