au stacker problems - YES I KNOW!!!!! read anyway

TUF514 · 24-05-2006, 05:22 PM

ok,

mine is stuffed. the envelope wouldnt eject. when you press eject it makes a sound like something is trying to turn but its not able to.

SO, i pulled the unit out, undid a couple of bolts here and there and noticed a cd in what i presume is the play location.

i got that out, and still the same noise.

the car is out of warranty so if its stuffed id have to buy a new 1 anyway.

has anyone pulled thiers apart and successfully gotten it working again?

i wanna get it working as im selling the car, maybe!

any help would be sweet as.

24-05-2006, 05:36 PM

Quote:

Originally Posted by dumpieez_xb_ute

ok,

mine is stuffed. the envelope wouldnt eject. when you press eject it makes a sound like something is trying to turn but its not able to.

SO, i pulled the unit out, undid a couple of bolts here and there and noticed a cd in what i presume is the play location.

i got that out, and still the same noise.

the car is out of warranty so if its stuffed id have to buy a new 1 anyway.

has anyone pulled thiers apart and successfully gotten it working again?

i wanna get it working as im selling the car, maybe!

any help would be sweet as.

Talk to ASL, the site sponsor.

TEN · 24-05-2006, 05:46 PM

Quote:

Originally Posted by dumpieez_xb_ute

ok,

mine is stuffed. the envelope wouldnt eject. when you press eject it makes a sound like something is trying to turn but its not able to.

SO, i pulled the unit out, undid a couple of bolts here and there and noticed a cd in what i presume is the play location.

i got that out, and still the same noise.

the car is out of warranty so if its stuffed id have to buy a new 1 anyway.

has anyone pulled thiers apart and successfully gotten it working again?

i wanna get it working as im selling the car, maybe!

any help would be sweet as.

I just bought an AU3 and the guy I got it from said he had a problem with the head unit (CD's wouldn't come out) and he went to Ford under warranty and they just took the old unit out and put a brand new one in straight away, he said but i have got six cd's in the old unit, they gave $30 for each cd. They didnt try to fix it or anything just whipped the old one out and slammed in a new one.
My point is Ford know there is a problem with these head units(stacker type)
so I would go to ford or write to them and try to get them to replace it because of the problem.
Goodluck?

TUF514 · 24-05-2006, 05:59 PM

yeah the car is out of warranty though so i wouldnt think they would replace it.

has anyone ripped thiers out and tried the fix themselves?

bodes-sh · 24-05-2006, 07:01 PM

Like Ten suggested, give ford a try, if you don't then u'll never know. They might replace it, they might not. The worst they can say is they won't do it for free, then you will know. If they won't then give fixing it a try

TUF514 · 24-05-2006, 07:12 PM

haha i am looking at it. VERY BLANKLY! theres notalot you can see.

cant see where the noise is coming from

theyll probably say no cuz i have had it open.

TCK-098 · 24-05-2006, 07:18 PM

pmsl mate i know how you feel my Ghia has had three bloody stackers since ive had it.

TUF514 · 24-05-2006, 07:32 PM

yeah im not paying to replace it.

i figure i may as well pull it apart as its out of warranty anyway.

but still cant see the problem.

XR6-VCT-2000 · 24-05-2006, 08:02 PM

whats on the LCD display on the headset while its jammed/making that noise ? , is it showing as playing a cd ?

TUF514 · 24-05-2006, 08:16 PM

nah
says ER3

im guessing 3 would be the cd number.

when i hit cd, thats the message and it just stays until i change back to radio

ideas?

XR6-VCT-2000 · 24-05-2006, 08:29 PM

ER3 sounds like 'error 3 ' maybe , dunno what that means though sorry . Have you maybe tried hooking the radio up manually to an external car battery for testing, test it with the cover off the headset , check to see if the cd's head/laser is jammed in the play position or something. If something is 'homed' in the wrong position, disconnect the power and manually move the head/laser back to the home position , then power it back up. Playing overburned cd's can sometimes jam the head/laser at the outer part of the head/laser rail. If the laser/head is all the way out - as if to the outer part of a cd - then return it back to the start of the rail - as if back at the very start of a cd ( cd's read from the inside of the disc to the outer edge.. ) .. ;) gl

AU-MUSTD · 24-05-2006, 08:40 PM

Mine was saying e3 when l brought it and found out it had the cartridge from an e series one. But yours has obviously been working before.

richo77 · 24-05-2006, 08:45 PM

theres no chance of getting a new one under warranty from Ford anymore, they are no longer made and out of stock.

JC · 24-05-2006, 09:51 PM

Quote:

Originally Posted by richo77

theres no chance of getting a new one under warranty from Ford anymore, they are no longer made and out of stock.

It's still worth a call to Ford Customer Care. When we had out EF, the Sanden aircon compressors had a known fault, and Ford were replacing them even if the car was out of warranty, as long as it had done less than 100,000km. Trouble was, ours had done 110,000. Still, they offered us the parts at trade, but full labour. They are generally pretty helpful with known issues.

TUF514 · 24-05-2006, 10:03 PM

yeah might call in when i get time.

im suprised none has pulled 1 of these apart. specially as they are known for problems.

richo77 · 24-05-2006, 10:08 PM

i suggest going direct to the OE supplier - DMS industries, i believe they are located in Sydney..

XR6-VCT-2000 · 24-05-2006, 10:27 PM

Wouldn't even bother if you cant't fix it , you can pick up a decent mp3 headset for cheaper than the ford units , and they sound 10 times better and more functions. The 6 cd indash stacker is nice - no doubt about it - but once its knackered and if it cant be fixed, then it aint worth replacing with another one the same imo .

AWD Chaser · 24-05-2006, 11:16 PM

Talk to FTG. He sells working ones for about $400

TUF514 · 25-05-2006, 06:15 AM

yeah im not paying to have it replaced. the car is almost sold.

not gunna pay for an aftermarket 1 either.

just would have liked it working before i handed over the keys.

TEN · 25-05-2006, 09:17 AM

Quote:

Originally Posted by dumpieez_xb_ute

yeah might call in when i get time.

im suprised none has pulled 1 of these apart. specially as they are known for problems.

This is why Ford just replaces them.

:
Refer to my 1st post.

TEN · 25-05-2006, 09:18 AM

Quote:

Originally Posted by dumpieez_xb_ute

yeah might call in when i get time.

im suprised none has pulled 1 of these apart. specially as they are known for problems.

This is why Ford just replaces them.

:
Refer to my 1st post.

Smoke Pursuit · 25-05-2006, 09:42 AM

Ford should still have the exchange program whereby they exhange your broken one for a working one thats been repaired for like $200.

Otherwise go aftermarket, i wouldnt pay $400 for a second hand one out of another car, it could itself fast to.

howesy · 25-05-2006, 10:09 AM

So I gather I should keep the one in the cupboard . I pulled it out to put an MP3 unit in and it never missed a beat. Maybe they fixed em by the end of the series.

TEN · 25-05-2006, 10:16 AM

Quote:

Originally Posted by richo77

theres no chance of getting a new one under warranty from Ford anymore, they are no longer made and out of stock.

So what does Ford do if I want a new one in four years.Ford would still be able to get them they just tell people these stories so you will go away and in 98% of cases people just go away and get a new aftermarket head unit.

Dauphin · 25-05-2006, 12:52 PM

Mine got jammed twice in a year. The first time was under warranty. I gave it to Ford and had to wait a few weeks driving around with no stereo. Then Ford put it back in, or it was another one, and I got my CDs back a couple of weeks later.

The second time out of warranty I took it to an auto electrician and he fixed it for me. Can't remember how much it cost.

richo77 · 25-05-2006, 03:21 PM

Quote:

Originally Posted by TEN

So what does Ford do if I want a new one in four years.Ford would still be able to get them they just tell people these stories so you will go away and in 98% of cases people just go away and get a new aftermarket head unit.

in my case the head unit needed to be replaced as a result of someone unsuccessfully trying to knock it off but damaging beyond repair in the process.

the audio company doing the insurance company were told by ford that they are out of stock so they went direct to the supplier and i was given the 'last new stacker' available. this was about in may 2 years ago. the supplier does recondition these units as does the site sponsors by the looks. i guess ford would just do an exchange of a previously reconditioned system if you went in with your broken unit.